Research Project Manager

Scale Healthcare Consulting

$65K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5+ years in market research operations or project management
  • Hands-on experience with survey programming tools like Qualtrics
  • Knowledge of B2B respondent sourcing tools like LinkedIn Sales Navigator
  • Strong data quality assurance instincts, especially in Excel
  • Excellent project management skills for handling multiple projects
  • Effective communication skills for collaboration across teams
  • Familiarity with Salesforce or similar CRM tools is advantageous

Responsibilities

  • Program quantitative surveys in platforms such as Qualtrics
  • Coordinate project timelines and communication between teams
  • Manage project deliverables, timelines, and budget adherence
  • Source and recruit respondents for B2B and institutional research
  • Conduct quality control on incoming survey data
  • Ensure compliance with project specifications through data validation
  • Support feasibility discussions and contribute to workflow improvements

Benefits

  • Work at the center of a growing custom research business
  • Gain direct exposure to leadership across various industry sectors
  • Collaborative team culture focused on quality and client trust
Full Job Description


Who You Are

We are looking for a detail-driven Research Project Manager to own the end-to-end operational execution of custom survey and research projects - from questionnaire programming through panel recruitment, fielding, quality control, and final data delivery. This role is the operational backbone of each engagement, working closely with sector research leads, sales, and clients to ensure every project is delivered on time, within budget, and with data integrity our clients can trust.

What You'll Do

Survey Programming & Fielding
  • Program quantitative surveys in platforms such as Qualtrics, translating questionnaire drafts into fully logic-tested, client-ready instruments.
  • Build and QC skip logic, quota structures, randomization, and piping; conduct full-path testing prior to launch.
  • Coordinate soft-launch and full-launch timing with sector research leads.

Project Management
  • Manage day-to-day timelines, milestones, and deliverables across multiple concurrent survey and custom research projects.
  • Serve as the primary point of coordination between internal sector teams (Technology, Media/TMT, Consumer, Cyclicals/Industrials, Healthcare, Financials, Semiconductor/Hardware), sales, and clients.
  • Track project status, fielding pace, and budget against plan; flag risks and proactively resolve bottlenecks.
  • Maintain accurate project records in Salesforce and internal pipeline trackers.

Panel Recruitment & Sample Sourcing
  • Source and recruit qualified respondents for hard-to-reach B2B and institutional audiences using professional networks, and prospecting tools such as Qualtrics, Apollo.io, LinkedIn Sales Navigator, and ZoomInfo.
  • Build and refine targeting lists by title, seniority, company, and firmographic/segment criteria to hit quota and incidence-rate targets.
  • Monitor recruitment funnels and adjust sourcing strategy in real time to protect fielding timelines.

Data Quality Control & Validation
  • QC incoming survey data for straight-lining, speeding, inconsistent logic, and other data-quality red flags; clean and validate datasets prior to analysis or delivery.
  • Verify quota compliance, screener logic, and weighting inputs against project specifications.
  • Partner with analysts to reconcile any discrepancies between fielded data and expected respondent profiles before reports are finalized.

Cross-Functional Collaboration
  • Support pricing and feasibility discussions for new custom research proposals.
  • Provide status updates and pipeline visibility to leadership and sales stakeholders.
  • Contribute to continuous improvement of internal workflows, templates, and QC checklists.


What You Bring

  • 2-5+ years of experience in market research operations, project management, or panel/sample management (custom or syndicated research, market research agency, or insights firm background preferred).
  • Hands-on experience programming surveys in Decipher/Forsta, Confirmit, Qualtrics, or a comparable platform.
  • Working knowledge of B2B/institutional respondent sourcing and prospecting tools (Apollo.io, LinkedIn Sales Navigator, ZoomInfo, or similar).
  • Strong data QC instincts - comfortable working in Excel and reviewing raw data for logic, quota, and quality issues.
  • Excellent project management and organizational skills; able to run multiple concurrent projects against firm deadlines.
  • Clear written and verbal communication; comfortable coordinating across research, sales, and external vendor stakeholders.
  • Familiarity with Salesforce or a comparable CRM/pipeline tracking tool is a plus.
  • Prior exposure to institutional investor research or financial services research is a plus but not required


What We Offer

  • The opportunity to work at the operational core of a fast-growing custom research business serving top-tier institutional clients.
  • Direct exposure to sector research leads and sales leadership across every major industry vertical.
  • A collaborative, detail-oriented team culture where quality and client trust come first.

Salary Range: $65,000-$100,000, commensurate with experience.

#INDOC

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