Research and Operating Specialist

Nightwing

$80K — $110K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in conducting comprehensive searches within client repositories
  • Proficiency in handling FOIA and Privacy Act requests
  • Significant work experience in the Intelligence Community (IC)
  • Ability to analyze search results and determine document applicability
  • Strong organizational skills to manage document production requests
  • Experience in training and mentoring new team members

Responsibilities

  • Conduct comprehensive document searches for client requests
  • Organize and analyze documents for production
  • Ensure thorough coverage of search requests and minimize duplicates
  • Document queries and search results accurately
  • Submit scanning requests to support research needs
  • Collaborate with client POCs to enhance processes
  • Occasionally provide after-hours support for urgent requests

Benefits

  • Full-time employment with a stable schedule
  • Opportunity to work closely with the Intelligence Community
  • Engagement in meaningful work supporting legal and governmental inquiries
  • Involvement in team-based collaboration and training
Full Job Description
Nightwing seeks a full-time Research Operations Specialist (Senior) that has six years or more of experience in conducting comprehensive searches within client repositories, as well as searching archived records in response to Freedom of Information Act (FOIA), Privacy Act requests, Congressional inquiries, and in support of Office of General Council investigations. We desire candidates with significant work experience in the Intelligence Community (IC). The work will be done as member of a search team in the Herndon, VA area.

The mission of the team is to run queries and do in-depth searches to provide retrievable copies of document(s) collected or produced by the customer, that will be used by our team of Information Review and Release Analysts,

The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the searches. He or she will then analyze the results to determine applicability of the documents to the requests, providing results in accordance with customer guidelines.

Typical Duties include, but are not limited to:
• Review, organize, and analyze documents for production in response to requests for information from government agencies, commercial entities and private citizens
o Ensures the searches cover the entire scope of the request
o Reduces or eliminates duplicate records/documents
o Documenting details of queries/searches performed and record the results
• Submits requests to the scanning team to scan any documents needed for research
• Assists with the training of newly hired search team members, as requested
• Collaborates with supervisory client POCs to recommend and implement changes that improves processes, workflows and standard operating procedures
• Works an eight-hour shift between 6:00AM -6:00PM, Monday-Friday.
o Infrequently provides surge support outside of normal office hours for short-fused emergent requests

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