Research Analyst

Resolver

$80K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in product/market research
  • Bachelor's degree in marketing, communication, or analytics
  • Experience with B2B SaaS is valued
  • Proficiency in AI-assisted research tools (e.g., ChatGPT, Perplexity)
  • Knowledge of competitive intelligence, analyst research (Gartner, Forrester)
  • Strong analytical skills with Excel/Sheets and visualization tools (Power BI, Tableau)

Responsibilities

  • Conduct primary and secondary market research across industries and competitors
  • Develop actionable insights from various data sources including customer interviews and usage data
  • Produce insightful reports influencing product strategy and go-to-market decisions
  • Identify relevant emerging trends in security, risk, compliance, and AI
  • Translate research findings into clear presentations and enablement materials
  • Support cross-functional teams with evidence-based recommendations
  • Present insights to stakeholders for integration into planning

Benefits

  • 100% paid health and dental benefits from day one
  • Wellness reimbursement for fitness activities
  • External learning budget for professional development
  • Open vacation policy with an average of 3-4 weeks off per year
  • Best-in-class parental leave top-up for new parents
  • Flexible work environment with the option of remote or in-office work
  • Fun in-office activities and snacks provided
Full Job Description
Description

Position at Resolver

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.

To achieve our ambitious goals, we're looking for a Research Analyst to join our collaborative & fun Marketing team. The Research Analyst will provide data and insight that drives and enables optimal sales and marketing performance.

What you'll be doing:

Insight Generation (70%)

Measures of Success: Deliver actionable market, buyer, competitor, and emerging trend insights that directly influence product strategy, messaging, or GTM decisions, with at least 3-5 documented instances of business impact annually. Maintain a proactive cadence of research and trend monitoring, ensuring stakeholders consistently leverage insights for decision-making.
  • Conduct primary and secondary market research across industries, buyers, competitors, and emerging trends.
  • Develop actionable insights from customer interviews, analyst reports, competitive intelligence, win/loss data, and internal product usage.
  • Produce market, competitor, and buyer insight reports that influence product strategy, messaging, segmentation, and go-to-market decisions.
  • Identify emerging security, risk, compliance, and AI trends relevant to enterprise customers.

Education & Enablement (30%)

Measures of Success: Develop and deliver clear, actionable enablement materials and presentations that are regularly adopted by Product Marketing, Sales, and Executive teams, with stakeholder feedback demonstrating improved decision-making and execution.
  • Translate research findings into clear presentations, battlecards, briefs, and enablement content.
  • Support Product Marketing, Sales, and Executive teams with evidence-based recommendations.
  • Present insights to cross-functional stakeholders and help teams incorporate findings into planning and execution.

What you will bring:
  • 3+ Years Experience in Product/Market Research
  • Bachelor's degree in marketing, communication, or analytics
  • Experience with B2B SaaS is valued
  • Experience using AI-assisted research tools (e.g., ChatGPT, Perplexity, Claude, Gemini) to accelerate research workflows.
  • Experience with competitive intelligence, analyst research (e.g., Gartner, Forrester), and voice-of-customer research.
  • Strong analytical skills with Excel/Sheets and visualization tools (Power BI, Tableau, or Looker) considered an asset.

What we'll give you in return:
  • Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.
  • Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness, and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
  • Vacation: it's open, which means we don't have to worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
  • Parental leave: best-in-class-top-up for new parents -- 100% for 15 weeks for new parents and 5 additional weeks of pregnancy leave for birth mothers.
  • Flexibility & trust: we hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role and in ways that best promote collaboration with your team.
  • Back in the Office: you will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
  • The salary range for this role $80,000-100,000.

Interested?

If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

#LI-Hybrid

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