Location : 2323 N. Broadway, Santa Ana, CA
Job Type: Full-Time, 40 hours/week; 12 months/year
Job Number: CL26-01459
Division: DO Educational Services
Department: Center for Excellence
Opening Date: 09/11/2026
Closing Date: 10/1/2026 5:00 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: California School Employees Association 579
Start Date: Contingent upon the Board of Trustee's approval.
Site: Rancho Santiago Community College District Operations Center
2026 CSEA Annual Salary: Grade 17: $94,680.14 - $120,958.32
Number of Positions: 1
Work Schedule: This position follows a 9/80 compressed work schedule, consisting of eight 9-hour days, one 8-hour day, and one scheduled day off every other Friday.
POSITION DETAILSAbout the PositionThe ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD's mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world.
Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.
Class SummaryUnder direction works with administrative and instructional staff and other community colleges and agencies to develop and implement research studies; identify research questions and appropriate project design, prepare research instruments and implement data collection process, analyze data and produce reports; coordinates and disseminates information; assumes and performs related duties and responsibilities as required.
Representative DutiesPrepares research designs and data collection instruments; completes literature reviews; creates data processing designs for the microcomputer and/or mainframe processing of research data; supervises student assistants and the collection of data; analyzes data in relation to policy questions and study purposes; creates statistical tables and graphic displays; writes research reports; presents and disseminates research findings; attends meetings and maintains communication and liaison with research study-related individuals; coordinates ongoing research which may relate to topics such as student retention and tracking, student outcomes, follow-up studies, student skills assessments, demographics, institutional self-study and community and business needs assessments.
Organizational RelationshipsThis position reports to the designated manager and may supervise the work of student assistants.
QUALIFICATIONSTraining and ExperienceAny combination of training and/or experience equivalent to a Bachelor's degree with educational background in statistics, computer science, educational program delivery or management; and three years of experience in research or demonstrated ability to conduct such research.
Additional QualificationsCandidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community.
Knowledge and AbilitiesThorough Knowledge of: research design and methods, analysis, writing and reporting methods.
Good Knowledge of: Statistics, data processing software; data collection instrument development; community college programs.
Ability to: write clear, concise reports; communicate well with other program staff; organize and coordinate projects; initiate, design and complete research projects with a minimum of direction; learn new computer technology and research methods; work cooperatively with others of diverse program backgrounds.
Skills: research, computer, human relations, organizational, and statistical skills sufficient to carry out the job duties successfully.
APPLICATION PROCESSTo be considered for this opportunity, applicants must submit a complete online Rancho Santiago Community College District application packet. All application materials will be reviewed for completeness by the Recruitment Office. Only complete application packets received by the application deadline will be forwarded to the screening committee for further consideration.
A Complete Application Packet Must be Submitted by the Closing Date and Include the Following:- Rancho Santiago Community College District Online Application
- Cover Letter
- Resume (detailing all relevant education, training, certifications, and professional experience)
- Academic Transcripts (unofficial copies of all undergraduate, graduate, and post-graduate coursework)
Important: Copies of diplomas or degrees will not be accepted in lieu of transcripts. Applications submitted without the required transcripts will be considered incomplete and will not be advanced in the selection process.
Foreign DegreesDegrees and coursework completed outside of the United States must be evaluated by an agency approved by, or affiliated with, National Association of Credentials Evaluation Service () or the Association of International Credential Evaluators, Inc. (), or California Commission on Teacher Credentialing (). Applicants are responsible for obtaining and submitting the required credential evaluation as part of their application materials.
Application ScreeningJob announcements will include screening criteria to be used during screening and interviews. This may include, but is not limited to:
- Education experience (breadth and depth)
- Work experience (breadth and depth)
- Demonstrated ability to work cooperatively with others
- Bilingual ability (if needed)
- Demonstrated experience and sensitivity to diversity, equity, and inclusion.
- Professional growth activities
- Specialized skills training
- Leadership skills
- Written and/or oral communication skills
- Presentation
- Problem Solving.
Based on the information presented in the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview.
Meeting the position's minimum requirements does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed the most competitive in the applicant pool.
InterviewApplicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
- Oral communication skills
- Presentation
- Problem-solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants.
Conditions of EmploymentThe selected candidate is required to complete the following before employment as part of the onboarding process:
- Present original documents for proof of eligibility to work in the United States.
- Provide a certificate of Tuberculosis Exam.
- Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)
Full-Time Classified BenefitsPermanent employees who work 20 or more hours per week. For a detailed Benefits summary, click
- Comprehensive Medical, Dental, and Vision
- Group Term Life Insurance
- Life Insurance-Voluntary Supplemental Life Insurance
- Optional Voluntary Plans
- Additional Voluntary Plan
- MetLife, Auto, Home, and Pet Insurance
- Tax Sheltered Annuities
- Leaves
- Vacation Leave - Days are earned per
- Sick Leave - Twelve (12) days of absence for illness or injury with full pay for a fiscal year of service.
- Jury Duty
- Bereavement Leave
- Personal Necessity Leave
- Maternity Leave
- Military Leave
- Family Leave
- Parental Leave
- Participation in School Activities of Children Leave
- Holiday Leave
- For the complete list of paid holidays per fiscal year, click:
- Pension Plans
Part-Time Classified Benefits Permanent employees who work 19 or less hours per week.
- Holidays, sick days, and vacations are earned per
- Pension -
- Prorated Holiday Leave
- For the complete list of paid holidays per fiscal year, click
Short-term/Substitute BenefitsNon-permanent temporary employees.
- Medical - The District provides HMO Single medical and dental coverage for employees who work 30 or more hours per week for three (3) consecutive months.
- Pension -