RESEARCH ANALYST 1

City of Toronto • $97K — $107K *

Toronto, ON M3C 0E3In-Person

Education, Government & Non-Profit

Less than 5 years of experience

Today

Be an Early Applicant

By clicking Apply, I agree with Ladders' Terms of Use and Privacy Policy

Job Overview by Ladders

Qualifications

Post-secondary education in a relevant field or equivalent experience.
Extensive data and financial analysis experience in the public sector.
Proficiency with Microsoft Office Suite, especially Excel for data management.
Experience with enterprise systems like SAP, Maximo, and GIS tools for data tracking.
Skill in preparing and summarizing business documents related to contracts and financial records.

Responsibilities

Conduct research and analysis to support transportation services and asset management.
Develop and maintain tracking tools and reports for service delivery and procurement status.
Review contracts and financial documents for discrepancies and improvement opportunities.
Utilize enterprise systems for data collection and reporting.
Assist in procurement activities including preparation of complex documents and monitoring contracts.
Prepare clear, detailed reports and presentations for decision-making.
Collaborate with various stakeholders to ensure timely service and contract compliance.

Benefits

Opportunity for professional development and training.
Access to a supportive work environment and resources.
Involvement in impactful public sector projects.
Flexibility in work arrangements with a standard Monday to Friday schedule.

Full Job Description

Job ID: 64211

Job Category: Policy, Planning & Research

Division & Section: Transportation Services, Operations & Maintenance

Work Location: 40 Toryork Drive

Job Type & Duration: Full-time, one (1) Permanent vacancy and one (1) Temporary vacancy (approximately 18 months)

Hourly Rate and Wage Grade: $47.07 - $51.58

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 2

Posting Period: 10-Aug-2026 to 24-Aug-2026

Major Responsibilities

Provides research, analysis, reporting, and administrative support related to divisional operations, asset management, procurement, contract administration, work order management, payment processing, and financial monitoring.
Develops, maintains, and updates tracking tools, databases, logs, dashboards, maps, charts, and reports related to transportation assets, service delivery, procurement status, contract usage, work orders, payments, and operational trends.
Reviews and analyzes information from contracts, procurement documents, purchase orders, invoices, work orders, financial systems, asset records, service requests, and related documents to identify issues, discrepancies, trends, risks, and opportunities for improvement.
Uses divisional, financial, procurement, GIS, and work management systems, including SAP/S4 Hana, Ariba, Maximo, TMMS, Excel, GIS/mapping tools, and other corporate systems to collect, analyze, reconcile, and report information.
Supports procurement and contract-related activities, including preparing RFQs, RFTs, RFPs, LVQs, DPOs, blanket contracts, roster assignments, purchase order setup, amendments, renewals, extensions, close-outs, funding requests, and award materials.
Monitors contract expenditures, purchase order balances, approved budgets, contingency usage, cumulative spend, service delivery records, payment activity, and Progress Payment Certificates to support invoice review, reconciliation, and contract payment reporting.
Prepares clear reports, briefing notes, summaries, presentations, spreadsheets, maps, tables, charts, recommendations, process documents, standard operating practices, training materials, and related correspondence.
Liaises with divisional staff, supervisors, field staff, project leads, contractors, PMMD, Finance, Legal, other City divisions, consultants, and external stakeholders to obtain information, resolve issues, coordinate follow-up, and support timely service delivery, procurement, contract, and payment processes.
Conducts research and analysis on work processes, service delivery trends, asset condition, inventory, performance measures, contract performance, operational efficiencies, and emerging needs to support maintenance planning, lifecycle management, service continuity, and continuous improvement.
Attends meetings as required; prepares notes, action items, summaries, and follow-up materials; and performs other related duties in support of the unit.

Key Qualifications

Your application must describe your qualifications as they relate to:

Post-secondary education in a relevant discipline such as Business Administration, Public Administration, Finance, Accounting, Procurement, Project Management, Data Analytics, Civil Engineering Technology, or a related field, or an equivalent combination of education and experience.
Considerable experience conducting data analysis, financial analysis, research, reporting, or administrative analysis in a public sector, procurement, contract administration, construction, transportation, operations, asset management, or project-based environment.
Experience using Microsoft Office applications, including Excel, Word, PowerPoint, and/or Visio, to collect, organize, analyze, summarize, and present data and written information.
Experience using financial, procurement, work management, enterprise, database, or GIS/mapping systems or enterprise systems such as SAP, S/4HANA, SAP Ariba, Maximo, TMMS, GIS/ArcGIS, Google Earth Pro, or similar systems to review, track, analyze, or report on operational, asset, procurement, contract, payment, or work order information.
Experience reviewing, interpreting, summarizing, and preparing clear written materials related to contracts, procurement documents, policies, procedures, financial records, operational records, reports, briefing notes, correspondence, or other formal business documents.

You Must Also Have

Knowledge of public sector operations, procurement, contract administration, asset management, financial monitoring, invoice/payment processing, and related administrative controls, or the ability to quickly acquire and apply that knowledge.
Ability to read, interpret, and apply contract terms and conditions, procurement requirements, policies, procedures, financial controls, operational information, and data from multiple sources.
Strong analytical skills with the ability to collect, review, reconcile, analyze, and summarize quantitative and qualitative information, identify discrepancies, and support recommendations.
Strong written communication skills, including the ability to prepare clear, coherent, accurate, and concise reports, summaries, briefing notes, correspondence, presentation materials, and recommendations.
Strong organizational skills, attention to detail, and ability to prioritize work, manage competing deadlines, and support multiple contracts, projects, programs, and assignments at the same time.
Excellent interpersonal and verbal communication skills, with the ability to work effectively and professionally with staff, supervisors, contractors, consultants, corporate partners, and other stakeholders.
Ability to exercise sound judgment, discretion, initiative, and problem-solving skills when dealing with confidential, sensitive, technical, financial, or time-sensitive information.
Ability to work independently with limited supervision and as part of a team, and to support process improvements, tracking tools, standard operating practices, and more efficient administrative and reporting processes.
Knowledge of Transportation Services operations, road operations, signs and markings, pavement markings, traffic assets, municipal maintenance services, or related infrastructure would be considered an asset.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

Stay Connected with City of Toronto Careers

Join the Team

Search open positions that match your skills and interests. The City of Toronto looks for passionate, curious, creative, and solution-driven team players. Explore the various benefits, from health insurance to retirement plans, that make the City of Toronto a premier employer.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights—all from the professionals who are part of the City of Toronto team.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at the City of Toronto.

SEARCH CITY OF TORONTO JOBS

READ CAREERS BLOG

Learn more about City of Toronto

Size

10,001 employees

Industry