Clarivate Analytics Plc

Renewals Account Manager

Clarivate Analytics Plc • $70K — $95K *
Ann Arbor, MI 48103In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Over 5 years in sales or customer service
  • 3+ years of experience with Excel
  • Experience with Salesforce or similar CRM platforms
  • Background in consultative selling and strategic account management

Responsibilities

  • Engage with customers to identify needs and deliver solutions
  • Utilize product knowledge to drive renewal sales
  • Execute renewal and retention strategies
  • Maintain knowledge of products and market trends
  • Provide updates and forecasts on renewal opportunities
  • Use sales tools to manage pipelines effectively

Benefits

  • Remote work within the continental US
  • Full-time position with core business hours
  • Flexibility to adjust hours for global coordination
Full Job Description
We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.

About You - experience, education, skills, and accomplishments
  • Bachelor's degree OR equivalent work experience
  • 5+ years' related experience in sales or customer service
  • 3+ years of experience working with Excel


It would be great if you also have . . .
  • Salesforce experience, or proficiency with comparable CRM platforms
  • Renewals Account Manager experience
  • Consultative selling and strategic account management skills
  • Prior background in academia/government customer-facing roles


What will you be doing in this role?
  • Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
  • Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
  • Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
  • Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
  • Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
  • Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes


About the Team

The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.

Hours of Work
  • This is a remote position within the continental United States.
    This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.

About Clarivate Analytics Plc

Clarivate Analytics is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. Their vision is to improve the way the world creates, protects, and advances innovation. They do this by providing solutions that help customers make confident decisions and streamline their workflow. Clarivate Analytics has a portfolio of more than 8,500 customers in over 100 countries, including 90% of the world's top pharmaceutical companies, 9 of the top 10 global technology companies, and 9 of the top 10 global banks. The company was formed in 2016 when Thomson Reuters sold its intellectual property and science business to private equity firms Onex Corporation and Baring Private Equity Asia.
Learn more about Clarivate Analytics Plc
Size
9,000 employees
Market Cap
$5.4 billion
Industry
Information Technology
Net Income
-$106.3 million
Revenue
$1.2 billion
* Ladders Estimates

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