Remote Hearing Instrument Specialist

audibene / hear.com

$100K — $120K *
US-AnywhereRemote in Pennsylvania, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Hearing Instrument Specialist (HIS) license in CA, NY, PA, or TX.
  • Minimum 2 years of experience in hearing device fitting.
  • Passed the International Licensing Exam (ILE).
  • Patient-centric approach: empathetic and communicative.
  • Ability to work independently while managing a flexible caseload.
  • Strong organizational skills for fast-paced environments.
  • Reliable, high-speed internet connection required.

Responsibilities

  • Conduct remote evaluations and fittings for patients.
  • Educate patients on maximizing their hearing technology usage.
  • Provide constructive feedback on hearing tools and workflows.
  • Collaborate with the Sales Team for smooth patient experiences.
  • Share clinical insights with hear.com's global audiology network.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid parental leave for new parents.
  • Flexible paid time off (PTO) policy.
  • Full coverage for continuing education and certification expenses.
  • All necessary equipment supplied for remote work.
Full Job Description
Remote Hearing Instrument Specialist | hear.com

Locations: California | New York | Pennsylvania | Texas (Fully Remote)

Must hold an active HIS license in CA, NY, PA, or TX and have passed the ILE
What You'll Do
  • Conduct remote evaluations, device fittings, and follow-up care for patients across your licensed state(s)
  • Educate and guide patients on getting the most from their hearing technology
  • Provide feedback on new hearing care tools and workflows that improve the patient experience
  • Collaborate closely with our Sales Team to ensure seamless patient journeys
  • Contribute clinical insights to hear.com's global network, the largest independent audiology network in the world
What You Bring
  • Active HIS license in CA, MN, NY, PA, or TX with 2+ years of fitting experience
  • HIS applicants must have successfully passed the International Licensing Exam (ILE), administered by the International Hearing Society (IHS)
  • A patient-first approach: empathetic, communicative, and genuinely invested in outcomes
  • Comfort working independently and managing your own schedule and caseload
  • Strong organizational skills and the ability to work across teams in a fast-paced environment
  • Reliable home internet: hardwired connection required (100+ Mbps download / 20+ Mbps upload)
  • Willingness to obtain licensure in additional states (all associated costs fully covered by hear.com)
What We Offer

Compensation
  • Total target earnings of $100,000 to $120,000, made up of a $61,800 base salary plus monthly performance bonuses

Benefits
  • Full medical, dental, and vision coverage
  • 401(k)
  • Paid parental leave
  • Open (flexible) PTO policy
  • Continuing education and certification costs fully covered so you can stay at the forefront of the field
  • All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more

Schedule
  • Monday through Friday, 8am to 5pm or 9am to 6pm in your time zone

Culture
  • A close-knit, performance-driven team that values ownership, collaboration, and solutions over hierarchy
  • Real input into products and processes; your clinical voice matters here

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