Remote Camp Manager

Dexterra

$75K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in hospitality or accommodations management (large-scale operations preferred)
  • Proven track record in senior operational leadership for multiple service lines
  • Post-secondary degree in business, hospitality, or similar field
  • Strong financial skills with experience in budgeting and forecasting
  • Proficiency in Microsoft Office and hospitality/facilities management systems
  • High sense of ownership, customer service, and responsiveness to client needs
  • Experience in fast-growing, complex environments and leading scaling teams

Responsibilities

  • Lead and oversee all daily operations of the site
  • Ensure client and guest satisfaction with high-quality hospitality services
  • Enforce Dexterra standards in food service, cleanliness, and safety
  • Support hiring, onboarding, and performance management with HR
  • Manage financial tasks including forecasting, budgeting, and cost control
  • Create staffing plans aligned with operational needs and client forecasts
  • Maintain profitability and adhere to budgetary guidelines
  • Direct and delegate tasks for smooth operation across departments

Benefits

  • Opportunity to lead a large-scale workforce accommodations facility
  • Career growth potential in a rapidly expanding operation
  • Focus on operational excellence and client satisfaction
  • Collaboration with a high-performing service-driven team
  • Participation in a safety-focused work environment
Full Job Description
Job Description

WHAT'S THE JOB?

Based at a world-class Dexterra workforce accommodations facility, the Site Manager is accountable for the overall operations, direction, and success of a rapidly growing workforce accommodations construction operation. The facility will launch at approximately 500 rooms and is expected to scale quickly to more than 4,000 rooms.

This role carries full site accountability and requires a senior leader with demonstrated experience managing large, complex hospitality or accommodation environments. The Site Manager provides strategic leadership and hands-on project management across key service lines, including:
  • Facilities maintenance

The successful candidate will build, lead, and inspire a high-performing, service-driven team, ensuring operational excellence while maintaining a strong focus on safety, guest experience, and client satisfaction.

This is a safety-sensitive position and requires drug, alcohol, and fit-to-work testing as a condition of employment.

KEY RESPONSIBILITIES
  • Provide overall leadership and accountability for daily site operations and long-term performance
  • Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
  • Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
  • Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
  • Deliver financial oversight, including revenue forecasting, budget development, and cost control
  • Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
  • Ensure profitability and financial discipline through strict adherence to approved budgets
  • Provide clear direction and delegation to support smooth daily operations across all departments
  • Act as the primary point of accountability for the client relationship and operational outcomes


Qualifications

WHO ARE WE LOOKING FOR?

The ideal candidate brings senior-level operational leadership experience and demonstrates a strong sense of ownership, accountability, and service excellence.

You are someone who:
  • Has 5+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
  • Has held senior operational leadership roles with accountability for multiple service streams
  • Possesses post-secondary education in business, hospitality, or a related discipline
  • Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
  • Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
  • Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
  • Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up


Videos To Watch
https://www.youtube.com/watch?v=MFt2dxoRUxo&feature=youtu.be
https://www.youtube.com/watch?v=CLN0tL1yNCs&feature=youtu.be

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