Job Description:
• Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process
• Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels
• Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables.
• Successful candidate must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholder in pursuit of technical integrity
• Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
• Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed
• Managing correspondence with clear articulation of impacts
• Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies
• Identifying and educating on control and communication failures to help prevent issues going forward
• Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role
• Protecting the interests of organization through identification, management and escalation of risks and dependencies
• Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence.
• Be able to independently create and manage work items in the tools as required
• Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms.

Salary Range - C A$ 90,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.