PayIt

Release Manager

PayIt • $110K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in release management or related field
  • Strong understanding of software development lifecycle and incident response processes
  • Proficient in Jira administration and workflow management
  • Excellent communication and collaboration skills within cross-functional teams
  • Ability to identify and manage risks associated with release processes

Responsibilities

  • Develop and maintain the release schedule in coordination with various teams
  • Collaborate with stakeholders to define release scope and objectives
  • Oversee the end-to-end release process including deployment activities and rollback plans
  • Communicate status updates and potential risks to stakeholders
  • Maintain documentation of release processes and issue resolutions
  • Identify and mitigate risks affecting software releases
  • Manage Jira workflows and project configurations to streamline operations

Benefits

  • Flexible work schedule and remote options
  • Professional development and training opportunities
  • Supportive team environment that values collaboration
  • Health, dental, and vision insurance options
  • 401(k) plan with company match
Full Job Description
Release Planning and Coordination:
  • Develop and maintain PayIt Outdoors Release schedule by coordinating with cross-functional teams to ensure alignment of business goals and project objectives and deliverables.
    • Working with the client teams and engineering teams to plan and deploy hotfixes.
    • Working with the DBE's and Eng teams to schedule and deploy releases.
  • Collaborate with product managers, operations, development teams, and quality assurance to define release scope and objectives.

Release Execution
  • Oversee the end-to-end release process, including User Acceptance and Production deployment activities and rollback plans, to ensure smooth and successful releases.
    • Schedule and run release reviews
    • Make sure required work is included in releases.
    • Keep track of the branches and make sure the merges occur after sprints.

Communication and Documentation:
  • Communicate release schedules, status updates, and potential risks to stakeholders.
  • Maintain detailed documentation of release processes, configurations, and dependencies.
  • Create and maintain documentation of issues and resolutions.

Risk Management:
  • Identify and mitigate potential risks that may impact the success of software releases.
  • Establish and enforce change control and release management processes.

Incident management
  • Oversee the end-to-end PayIt Outdoors incident response lifecycle. Key responsibilities include coordinating cross-functional resources during active incidents, validating proper resolution and closure, and tracking critical process metrics to continuously improve response efficiency.

Jira Administration
  • Workflow Architecture: Design, build, and maintain custom Jira workflows, issue types, field configurations, and permission schemes tailored to team needs.
  • Process Automation: Create and optimize Jira Automation rules and integrations to streamline operational handoffs and reduce manual overhead.
  • Project & User Administration: Manage site-level project configurations, access control, user roles, and board configurations across departments.


Annual Salary Range:

$110,000-$140,000 USD

Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt's Business Code of Conduct and Information Security Policies.

About PayIt

PayIt is a digital government and payment platform that provides a simple and secure way for citizens to interact with government agencies. The platform offers a range of services, including payment processing, digital forms, and document management. PayIt's solutions are designed to streamline government operations, reduce costs, and improve the citizen experience. The company was founded in 2013 and is headquartered in Kansas City, Missouri.
Learn more about PayIt
Size
200 employees
Industry
Net Income
$10 million
Founded
2013
5 Year Trend
+50%
Revenue
$100 million

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