Release and Change Management, VP

MUFG Bank, Ltd. • $162K — $212K *
Brea, CA 92821In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field.
  • 7-10 years of experience in change management processes.
  • Proficiency in ServiceNow for Change Management.
  • Familiarity with COBIT and ITIL frameworks is advantageous.
  • Experience in project management methodologies and SDLC.

Responsibilities

  • Organize and lead the Change Advisory Board meetings.
  • Use risk assessments to execute the Change Management process.
  • Coordinate planning and implementation of changes effectively.
  • Ensure identification and resolution of unsuccessful changes' root causes.
  • Provide detailed reporting on change requests and their impacts.

Benefits

  • Comprehensive health and wellness benefits.
  • Retirement plans and educational assistance.
  • Paid maternity and parental bonding leave.
  • Flexible hybrid work schedule of four days on-site and one remote.
  • Paid vacation, sick days, and holiday leave.
Full Job Description
Job Summary

Will be responsible for executing the Change Management process. Should be proficient in change management and a good communicator to work across all technical areas that use Change Management process.

Major Responsibilities

  • Organize and chair Change Advisory Board (CAB)
  • Organize and chair release technical assessment; publish release package
  • Execute the Change Management process including the risk assessment of changes
  • Coordinate change planning and the implementation process; publish forward schedule of change
  • Ensure the identification of root cause and resolution of unsuccessful changes.
  • Gather information and track status of all change requests and release implementations
  • Investigate and document any impacts, including scheduling risks, of all changes to the production environments
  • Mediate all conflicts regarding scheduling, lack of approval, or lack of documentation prior to implementation of the change
  • Coordinate with incident management, problem management, release management, and configuration management to ensure correct and consistent data is provided to the change processes
  • Distribute the change schedules within agreed timeframes
  • Ensure closure and archiving of completed change records
  • Communicate technical change activities and impact to broader IT clients, providing tool and systems support; performance data reporting, issues, and review follow-up.
  • Produce or provide documentation or reports for internal or external audit requests.
  • Perform other duties as required such as ITIL process implementation support
  • Provide regular, robust, and accurate reporting on change requests, including exception reporting on high impact, aborted, and unauthorized changes to identify process deficiencies and adverse trends in change practices and implementation of change


Qualifications

  • Bachelors' Degree
  • Control Objectives for Information and Related Technologies (COBIT) framework practitioner or certification a plus.
  • ITIL Certifications a plus
  • 7-10 years' experience with execution and application of change management processes and procedures
  • Understanding of Change Management process utilizing ServiceNow
  • Experience with the integration of CMDB and the change management process
  • Experience with the generation and presentation of change management reporting / metrics to business and technical organizations
  • Understanding of Project Management methodologies, Software development lifecycle (SDLC), Release Management, DevOps, Agile, and Continuous Integration (CI) and Continuous Delivery (CD)
  • Understanding of regulatory compliance directives affecting banking
  • Information Technology Infrastructure Library (ITIL) Change Management, Control, and Validation certificate is preferable
  • Demonstrates leadership
  • Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
  • Operates strategically to support a culture of continuous improvement and systems thinking
  • Makes sound business decisions in a complex work environment
  • Collaborates with other business functions and divisions to advance business objectives
  • Is flexible, decisive, and able to establish support from leadership
  • Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas
  • Inspires innovation and values learning as a lifelong professional objective
  • Leads by example, engaging inclusively and with intent


Education:
• Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is as follows:
  • New York / New Jersey / Brea: $162k - $212k
  • Non/New York/New jersey- $151k-$191k


depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

Our hybrid work schedule is four days on-site and work remotely one day per week.

MUFG Benefits Summary

About MUFG Bank, Ltd.

MUFG Bank, Ltd. Careers

There has never been a better time to join the global team at MUFG Bank, Ltd., a premier institution recognized for its leadership in the financial sector. MUFG Bank, Ltd. offers a plethora of job opportunities that cater to a variety of skills and interests, all while fostering professional growth and innovation.

Work You’ll Do

Join MUFG Bank, Ltd.'s distinguished team to assist some of the most sophisticated clients in navigating their financial landscapes. At MUFG Bank, Ltd., team members lead from a unique position in the marketplace, at the crossroads of financial expertise, industry knowledge, and digital innovation. Engage with a global team of business and financial advisors to help clients master their economic strategies and challenges. Collaborate with the largest group of finance professionals in the industry – a network that spans across continents offering unmatched opportunities for networking and professional development.

Introducing the MUFG Bank, Ltd. Business Advisory

The team is dedicated to building a leading Advisory group to guide some of the most renowned companies through their financial strategies using innovative solutions.

Do Innovative Work

Be part of a team that delivers targeted financial solutions through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Work on a wide range of financial technologies and harness the unparalleled capabilities, global scale, and joint solution development that only MUFG Bank, Ltd. can offer.

Future-Proof Your Career

Advance your career as far as your ambition can take you with limitless opportunities supported by unmatched training, development, and certification support.

Explore

Discover how MUFG Bank, Ltd. is leading the way in financial innovation with cutting-edge projects like blockchain for secure transactions and AI for risk assessment.

The MUFG Bank, Ltd. Alliance

The combined service capabilities, global scale, and joint solution development enable clients to overcome challenges and lead transformation in their industries. Clients worldwide turn to MUFG Bank, Ltd. for new strategies and financial solutions to drive growth and success in the digital era.

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Learn more about MUFG Bank, Ltd.
Industry
Finance & Insurance
* Ladders Estimates

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