Job DescriptionMerchant Services is the global payment processing business for JPMorgan Chase & Co processing over $2.2 Trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud, and data security for companies of all sizes and is engaging in a multi-year international expansion, platform modernization.
As a Relationship Manager on the Merchant Services Technology, Media & Telecom team, you will own a portfolio of global large corporate clients, and partner closely with firmwide coverage teams to deliver coordinated client strategies.
Job Responsibilities:- Drive revenue and margin goals by deepening existing client relationships, uncovering new opportunities, and sustaining high client satisfaction.
- Own the Merchant Services relationship, serving as the primary client contact and internal point of coordination.
- Execute an integrated coverage strategy with the Commercial Bank, Corporate Client Bank, JPMorgan Payments/Treasury Services, FX, and Card Services to optimize delivery and outcomes.
- Lead consultative, needs-based selling to identify payments optimization opportunities and recommend tailored solutions.
- Develop and advance client strategies, coordinating cross-sell opportunities across JPMorgan Payments and Treasury Services.
- Deliver quarterly business reviews and proposals supported by clear financial and market analysis to expand the relationship.
- Represent the firm externally through industry conferences to build visibility and market presence.
Certificates/Security Clearances/OtherPreferred:- Certified Payments Fraud Prevention Professional (CPFPP)
