Relationship Manager - West Hartford, CT

Fidelity Investments

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • FINRA Series 7 & 66 licensed or ability to acquire Series 66 upon hire
  • 1-3 years of experience in financial services with customer service focus
  • Knowledge of financial products and markets
  • Strong interpersonal skills for personalized client interactions
  • Ability to thrive in a fast-paced, compliance-oriented environment
  • Creative problem-solving and decision-making skills
  • Degree or professional certifications in finance are a plus, with tuition reimbursement available.

Responsibilities

  • Facilitate relationships with Fidelity's high-value clients
  • Identify opportunities to enhance client relationships
  • Coordinate with Financial Consultants to prioritize client needs
  • Foster a client-centric environment within the team
  • Support targeted appointment setting for client engagement
  • Deliver mentorship to deepen client relationships
  • Develop and execute the client contact strategy.

Benefits

  • Competitive total rewards package including stable base salary
  • Comprehensive training programs available in multiple formats
  • Strong emphasis on work-life balance for associates and families
  • Robust professional development opportunities, including tuition reimbursement
Full Job Description
Job Description:

As a Relationship Manager, you will be facilitating relationships with Fidelity's most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day.

The Expertise We're Looking For
  • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
  • 1-3 years in financial services with an emphasis in providing an excellent customer experience
  • Planning experience and knowledge of financial markets and products
  • Strong social skills and the ability to deliver highly personalized service to each client
  • Ability to find success in a dynamic, deadline driven, and detailed compliance environment
  • Ability to think creatively and be comfortable making decisions with the support of your team
  • Degree and/or other professional certifications are helpful; if you don't already have a CFP or degree, our Tuition Reimbursement program can help you obtain one

The Purpose of Your Role

The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client's needs top of mind.

The Skills You Bring
  • You are able to facilitate setting targeted appointments that improve engagement with clients
  • You are client oriented and bring great perspective on financial planning
  • You have a vested interest in being an advocate for your clients
  • You are professional with a polished communication style compatible with high net worth clientele
  • Being coachable, collaborative, and curious are your "go to" attributes

Note: Fidelity will not provide immigration sponsorship for this position.

Our Investments in You

Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!

The Value You Deliver
  • You are key to the Fidelity relationship strategy
  • Deepening client relationships through long term mentorship
  • Collaborating with the Relationship Manager team company wide
  • Being responsible for the client contact strategy
  • Building long-lasting meaningful relationships with clients


Certifications:
Series 07 - FINRA, Series 66 - FINRA

Category:

Relationship Management

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