Relationship Manager

Nuvei$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3+ years in a client-facing commercial role (outside sales, account management, consulting) within payments or related fields.
  • Experience with Merchant Services and Digital Payments, particularly in identifying business challenges and opportunities.
  • Proven ability to innovate and implement new operational strategies.
  • Strong desire for continual learning about industry trends and customer needs.
  • Natural curiosity and commitment to personal and professional development.

Responsibilities

  • Build and maintain strong relationships with ecommerce clients.
  • Identify growth opportunities and negotiate contract terms with clients.
  • Deliver tailored payment solutions to support client business growth.
  • Ensure consistent revenue growth through strategic account management.
  • Negotiate complex agreements to drive new business aligned with financial objectives.
  • Utilize data insights to provide expert guidance and build client trust.
  • Act as a customer advocate internally, relaying feedback for product development.

Benefits

  • Competitive holiday allowance
  • 401K matching program
  • Group insurance benefits
  • Flexible working model
  • Employee assistance program
Full Job Description
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Your Mission

As a Relationship Manager, your objective is to foster and grow strategic partnerships with a portfolio of ecommerce businesses, driving revenue growth and expanding wallet share. You'll represent Nuvei as a trusted partner, delivering expertise on payment solutions and driving business growth through effective salesmanship and relationship management. Key responsibilities include:

- Building and maintaining strong customer relationships

- Identifying opportunities to grow wallet share and negotiating contractual terms

- Providing payment solutions and support to drive business growth

- Ensuring consistent and reliable revenue growth

Key Responsibilities:

Account Management:

Foster strong, trusting relationships with key decision-makers and executives, leveraging a global network to drive collaboration and results.

Business Development:

Negotiate complex deals and drive new business growth, aligning with strategic and financial objectives for assigned accounts.

Payments Expertise:

Provide expert guidance and support to clients, utilizing data-driven insights to deliver compelling solutions and establish trust.

Customer Advocacy:

Champion customers' needs internally, providing feedback to inform product development and drive customer-centric solutions.

Travel Requirement:

Ability to travel for client meetings and corporate team events.

Requirements
  • You have a minimum of 3 + years of experience in a client-facing and quota carrying commercial role, like outside sales, account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
  • Have worked in with a strong appreciation of the challenges and opportunities in Merchant Services and Digital Payments.
  • Ability to forge new successful ways of working.
  • Be genuinely curious to continually learn - about our industry, our customers and our company
  • Naturally curious and regularly working on improving your skills

Benefits
  • Competitive holiday allowance
  • 401K Matching program
  • Group Insurance Benefits
  • Flexible working model
  • Employee Assistance Program


Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.

About Nuvei

Nuvei is a payment technology company that provides payment processing and merchant services to businesses of all sizes. The company's platform supports a wide range of payment methods and currencies and provides real-time reporting and analytics. Nuvei was founded in 2003 and has grown through a series of acquisitions. The company went public in 2020 and is listed on the Toronto Stock Exchange. Nuvei has over 50,000 clients and operates in over 200 markets.
Learn more about Nuvei
Size
1,500 employees
Market Cap
$4.7 billion
Industry

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