Manulife Financial Corporation

Relationship Manager

Manulife Financial Corporation$122K — $212K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field preferred
  • 7-10 years of experience in the Financial Services industry
  • Expertise in consultative selling and negotiation
  • Strong ability to analyze complex relationships and achieve goals
  • Demonstrated business insight and presence
  • Exceptional communication skills to build rapport with partners
  • Flexibility and resilience in a changing environment
  • Proficient in developing strategy and goals

Responsibilities

  • Achieve all annual metrics including retention, revenue, and customer engagement
  • Learn and apply Manulife's retirement products with a focus on investment solutions
  • Manage and leverage internal and external customer relationships
  • Utilize consultative skills to optimize product features and plan design
  • Exhibit executive presence to influence customer outcomes
  • Follow company processes for documentation and meeting preparation
  • Support new sales and market development initiatives

Benefits

  • Opportunities for career learning and growth
  • Flexible working environment focusing on well-being and inclusion
  • Support for shaping personal and professional future
  • Comprehensive customizable benefits including health, dental, and mental health resources
  • Retirement savings plans with employer matching contributions
  • Generous paid time off including up to 150 hours of vacation and 11 paid holidays
  • Available financial education and counseling resources
Full Job Description
This position is available in Manulife John Hancock's Mid/Large corporate segment and while a regional approach and coverage is preferred, the ideal candidate should be flexible to travel outside of their region as well. The position will focus on achieving retirement plan retention, growth in revenue and assets through informed and loyal advisors, sponsors, and participants. The preferred candidate will have strong investment industry and product knowledge and experience integrating these solutions into existing relationships.

The Relationship Manager is an advocate for the Customer, an industry expert and contributes in meaningful ways to the broader Strategic Relationship Management & Consulting team and John Hancock organization. In addition to defined contribution plans, experience with non-qualified deferred compensation and defined benefit plans is preferred.

The book of business will be focused on clients greater than $50M in AUM. Depending on experience, client size could be up to $1B in AUM.

Key Accountabilities:
  • Achieve all annual metrics - retention, revenue, customer engagement
  • Learn Manulife John Hancock Retirement products, features and services and apply as appropriate with a strong focus on investment products
  • Effectively manage internal and external customer relationships, leverage available resources
  • Exhibit consultative selling and negotiation skills, optimize product features, plan design and employee retirement readiness
  • Demonstrate executive presence and subject matter expertise to instill confidence and influence outcomes that align Customer and Manulife John Hancock objectives
  • Follow all company and department level processes and procedures, including meeting materials preparation and presentation format, travel and expense, CRM documentation and data integrity
  • Support new sales and market development initiatives


Job Requirements:
  • Bachelors Degree in related field preferred
  • 7-10 years of Financial Services industry experience
  • Demonstrate initiative, motivation and accountability
  • Expert consultative selling and negotiation skills
  • Ability to analyze complex relationships and complete goals
  • Strong business insight and presence
  • Ability to clearly communicate, build rapport and effectively partner with internal and external business partners.
  • Demonstrate flexibility and resilience in a changing environment
  • Develop strategy, goals and display the capability to adjust, regardless of obstacles or circumstances


License Requirements
  • Successful completion of SIE
  • Hold FINRA Series 6 or 7, 63 or 66
  • State Insurance license


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see


#LI-JH

The role being advertised is an existing vacancy.

Referenced Salary Location
USA, Georgia - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between
$122,325.00 USD - $212,030.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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