The Work. - Work closely with divisions such as Credit, Operations, Construction, and Valuations to create, enhance, and facilitate a seamless process, ensuring an excellent customer experience throughout the client relationship.
- Oversee the client onboarding process, introducing clients to the Ascent team and setting appropriate expectations for loan approval and closing.
- Coordinate the workflow between Credit, Underwriting, Construction, and Operations to ensure loans close on schedule.
- Lead periodic team huddles to actively manage opportunities in the Sales POD pipeline, ensuring timely receipt of client and property information.
- Effectively communicate the Ascent value proposition to both existing and prospective borrowers, highlighting the benefits of partnering with Ascent.
- Collaborate with Loan Officers, Sales Management and Credit teams on loan/deal analysis, structuring, packaging, pricing, and borrower approval. Structure all loans for existing borrowers.
- Assist Loan Officers in presenting new loan opportunities and borrower approval packages to the appropriate approval authority and participate in Credit Review with the Sales team.
- Understand individual loan portfolios, assist with portfolio issues, and complete tasks necessary to maintain proper portfolio performance.
- Manage the collection of client financial reports, oversee project status updates, follow up on post-closing conditions, prepare loan extensions and modification requests, coordinate covenant compliance, monitor client exposure limits, and facilitate annual renewals.
- Follow up with clients on loan payments, monitor interest reserves, and servicing reports, and assist Credit with ensuring timely payments.
- Maintain regular, scheduled contact with borrowers through in-person meetings, calls, emails, and other means to foster strong, ongoing relationships.
- Participate in relevant networking activities, including trade shows and industry conferences, to build and maintain industry connections.
- Perform other functions and assist with additional projects as assigned by Sales or Credit/Risk Management.
Your Skills and Experience. - 5+ years of experience focused on construction and bridge business purpose lending or equivalent experience.
- Bachelor's degree or equivalent experience preferred.
- Ability to obtain a California Real Estate license is preferred.
- Proven experience in a sales environment with a strong focus on client relationship management.
- Excellent customer service skills, with a high level of attention to detail.
- Strong verbal and written communication skills, with the ability to interface with high-powered clients and their teams.
- Advanced knowledge of Excel, PowerPoint, CRM, and other computing systems.
- Self-motivated with the ability to work independently and take ownership of responsibilities.
- Adaptability to thrive in a dynamic, fast-paced work environment.
The Pay - Salary for this role is $140,000-$175,000 annually plus eligibility for a 20% bonus.
The Work Environment - This role works on-site from Ascent's Encino office, Monday - Thursday (Fridays are work-from-home).
Our BenefitsWe offer a comprehensive benefits package designed to support your health, well-being, and work-life balance. Our benefits include five health plans, two dental plans, health savings and flexible spending accounts, vision coverage, a 401(k) plan, and other optional benefits from which to choose.
