Relationship Manager

AgWest Farm Credit

• $72K — $137K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, economics, finance, or equivalent experience.
  • Ability to read audited financial statements and legal documents.
  • Skilled in building customer relationships and maintaining confidence.
  • Effective verbal and written communication and negotiation skills.
  • Ability to travel for customer visits and meetings.
  • Valid driver's license.

Responsibilities

  • Market and sell financial products like loans and services.
  • Conduct customer visits and assess loan collateral.
  • Make quality credit decisions to maintain a strong loan portfolio.
  • Monitor loan performance and manage customer accounts proactively.
  • Prepare and present credit analyses and recommendations.
  • Gather comprehensive financial information through customer interviews.
  • Ensure proper documentation is completed during loan closings.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off: 15 vacation days, 15 sick days, 12 holidays, and 3 volunteer days.
  • 401(k) plan with a generous employer match.
  • Fully paid basic term life and AD&D insurance.
  • Employee Assistance Program and Wellness Program.
  • Relaxed dress code with jeans allowed at work.
Full Job Description
We are in search of a Relationship Manager I or Relationship Manager II to join our California Lending and Insurance department in Tulare. This full-time position reports to the SVP, Portfolio Manager and is accountable for supporting the provision of high quality, profitable, and constructive credit and related services to customers.

Compensation Information

The base salary range for this position in Tulare, California is:

Level I:
Typical starting range: $72,600 - $97,800
Full base salary range: $72,600 - $110,400
Annual performance-based incentive target is 12% of base.

Level II:
Typical starting range: $80,000 - $110,100
Full base salary range: $80,000 - $137,800
Annual performance-based incentive target is 15% of base.

*Relocation assistance will be provided to eligible candidates who must relocate to accept this position.

Essential Duties
  • Market and sell products including loans and financially related services; establish rapport with and develop and maintain confidence of customers and prospective customers.
  • Complete visits to customers' operations and document observations; this may include visually inspecting the condition and value of loan collateral and evaluating customers' management practices and expected repayment.
  • Make quality credit decisions to ensure customer service, a high-quality loan portfolio and loan administration.
  • Monitor loan performance and proactive service and manage assigned accounts with the objective of providing efficient customer service and maximizing return; this may include coordination with other teams and portfolio groups.
  • Prepare credit analysis and submit recommendations to supervisor or loan committee for action; approve loans within delegated authority.
  • Gather financial information through interviews in person and by phone, read audited financial statements, legal opinions, tax records and other financials; comply with documentation expectations, procedures, laws and regulations.
  • Assist in credit investigations on applicants including public record searches, credit bureau reports, employment and income verification and asset and liability verification.
  • Participate in loan closings by ensuring the appropriate documentation is completed and understood by the customer.
  • Ensure a high degree of credit administration by developing and implementing sales/servicing plans and coordinating actions with credit analysts and loan specialists.
  • Communicate with other groups and teams to ensure timely transfers between portfolio groups to meet customer service needs and organization objectives.
  • Represent and communicate the values, purpose, and mission of the organization to employees, customers, the public, and other target audiences by joining or actively supporting appropriate agricultural organizations, civic groups or commodity groups and actively participating in sponsored events and programs.
  • Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
  • Other duties as assigned.

Travel Requirements
  • Willingness and ability to travel up to 25%, including overnight travel throughout the AgWest territory.
  • AgWest employees may occasionally be asked to travel for all-staff or team meetings not included in the standard travel requirements for the role.

Minimum Qualifications
  • Bachelor's degree in business, economics, finance or equivalent, or an equivalent combination of education and experience
  • Ability to read or learn to read audited financial statements, legal opinions, tax records and other financials
  • Ability to establish rapport with, and develop and maintain the confidence of, customers and prospective customers
  • Ability to effectively communicate and negotiate terms on behalf of the organization for low complexity and smaller size relationships, both verbally and in writing
  • Ability to travel to perform certain required duties
  • Valid driver's license

Preferred Qualifications
  • Working knowledge of finance and accounting principles
  • General understanding of credit related laws and regulations

Workplace Flexibility
  • After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend.

Benefits Offered by AgWest
  • Medical, dental, and vision insurance
  • Basic term life and AD&D insurance (fully paid for by the company)
  • Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
  • 401(k) plan (6% match plus 3% employer contribution)
  • Employee Assistance Program
  • Wellness Program
  • Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

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