What does it take to create 1.7 BILLION cups of coffee a year?Ask Cascade Coffee!We are excited to announce that we are hiring a collaborative Regulatory and Customer Compliance Analyst
!WAGE RANGE (EXEMPT):$80,168 - $84,000 AnnuallyREPORTS TO: VP of Technical Services Primary ResponsibilitiesTechnical Management System - Maintain the Technical Management System
- Develop, revise, approve, and control SOPs, work instructions, forms, and records.
- Maintain the Food Safety & Technical Manual and document hierarchy.
- Ensure controlled documents remain current and compliant.
Food Safety & Regulatory - Serve as HACCP Team Coordinator.
- Maintain the HACCP Plan and prerequisite programs.
- Support Food Defense, Food Fraud and regulatory programs.
- Provide technical leadership to ensure products, processes, and systems consistently meet company, customer, regulatory, and certification requirements, including FDA, FSMA, SQF, Costco, and customer-specific standards.
Audit & Compliance - Lead external audit preparation.
- Coordinate audit schedules and readiness activities.
- Support customer, regulatory, certification, and third-party audits.
- Coordinate corrective actions and verify timely closure.
Program Management - Maintain validation and verification documentation.
- Coordinate annual program reviews.
- Monitor regulatory and customer requirement changes.
- Ensure Technical Programs remain aligned with operational practices.
Cross-Functional Support - Partner with Operations, Innovation, Engineering, Procurement, and Supply Chain on process changes.
- Participate in risk assessments and change management activities.
- Ensure Product, regulatory and customer requirements are incorporated into new products and process changes.
Continuous Improvement - Drive improvements to technical systems and documentation.
- Identify opportunities to simplify, standardize, and improve compliance processes.
- Develop and report operational and technical KPIs.
Success Measures - Audit performance
- Continuous Improvement Execution timeliness
- Technical Documentation Health
- HACCP review completion
- Regulatory compliance
- Customer Technical Performance
- Program implementation effectiveness
Core Competencies: - Technical Excellence
- Customer Focus
- Cross-Functional Collaboration
- Continuous Improvement
- Data-Driven Decision Making
- Communication & Influence
- Ownership & Accountability
- Problem Solving
Pay Range: $80,168 - $84,000 per year
