Job DescriptionPay: $42/HR+ DOE
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
The Registered Dietitian is responsible for the nutrition care of patients, residents, and community. Assists the Food and Nutrition Services Director in giving direction, training, motivation, and guidance to Food and Nutrition Service Associates to accomplish established standards to meet or exceed customer satisfaction. Position represents ABM Healthcare Support Services in its highest degree.
ResponsibilitiesPOSITION RESPONSIBILITIES - Maintains professional behavior consistent with role as well as composure in difficult interpersonal situations
- Knows who all their customers are and initiates and maintains positive relationships with them; always promotes a customer service mindset with both internal and external customers. Responds to all requests from customers with a can-do attitude. Follows up on requests with a sense of urgency
- Initiates and maintains positive relationships with administrative leadership and internal department directors, physicians, nursing, and staff to build a strong, cohesive team
- Develops, facilitates, and monitors the process for customer service improvement initiatives and suggest new methods that lead to better service
- Completes all required ABM Healthcare Support Services weekly and monthly reports in a timely manner; presenting information to be submitted in a neat and professional format.
- Monitors training programs to ensure compliance and completion within given time frames; conducts in-service training as required
- Follows Universal Precautions/Infection Control Procedures
- Demonstrates understanding of HIPPA Privacy Act; maintains confidentiality of patient information
- Actively participates in customer service improvement initiatives and suggests new methods that lead to better service
- Develops/coaches department associates to ensure potential is reached by providing feedback, suggesting ways for them to improve skills or build relationships with peers, hospital staff, patients, and customers
- Promotes departmental TQM/Customer Service initiatives; makes rounds on patient units to meet with nursing and patients/residents to exhibit care and assess if their meal expectations/nutritional needs are being met
- Proactively reports pertinent feedback to Food and Nutrition Services Director in a timely manner
- Develops menus with Chef and Director and signs off on nutritional adequacy
- Ensures that all required ABM Healthcare Support Services nutrition and patient/resident SOPs are in place; facilitates implementation of department policies and procedures to ensure programs meet goals
- Directs staff on the proper use of all automated/manual diet office systems and takes corrective action as needed
- Ensures that nutritional supplements and diet office equipment are ordered as needed and stays within budget
- Documents appropriate patient/resident nutrition care in medical record
- Assesses nutritional status per standards of care/nutrition diagnosis charting; evaluates appropriateness of diet orders; plans appropriate nutrition intervention using Nutrition Care Process
- Selects appropriate nutrition education materials for clients
- Ensures compliance with regulatory agencies
- Maximizes medical nutrition therapy reimbursement
- Develops and implements in-service programs according to procedure; teaches ServSafe® classes to associates along with Chef or Director
- Ensures temperature records are maintained per policy and procedure for tray assembly area
- Develops nutrition staff schedules within budgeted master schedule
- Documents employee report offs and reports occurrences to Food and Nutrition Services Director.
- Demonstrates ability to complete all diet office job tasks and work in absence of staff to maintain services if needed.
- Assists with hiring and training new employees - interviews candidates for diet office and dietitian positions, ensures new employees are instructed on facility documentation and other nutrition and patient/resident services SOPs. Completes probationary evaluations per facility procedure.
- Periodically audits menu accuracy; use of standardized recipes; and safe food handling guidelines.
- Routinely evaluates (tastes) food products with chef/director
- Periodically checks that meal service is provided at designated times in patient/resident areas.
- Periodically monitors patient tray assembly to ensure proper food handling, appropriate food temperatures; portioning of items on plates/trays
- Participates in budgeting for cost of diet office supplies and equipment.
- Assists with department and annual facility training programs as assigned by Director; conducts in-service training with nutrition team
- Attends outside educational seminars pertinent to nutrition portfolio and regulatory issues. Maintains registration and state licensure/certification
- Performs other duties as assigned or requested.
QualificationsKNOWLEDGE, SKILLS & ABILITIES - Undergraduate Degree in Nutrition; internship (or equivalent work experience acceptable), and registered dietitian status.
- Two to three (2-3) years' work experience in a healthcare environment.
- Licensed or certified status
- Completion of Sanitation Certification Course desirable
- Proven knowledge of MS Office including word, excel, outlook and powerpoint.
