**This position is eligible to work a hybrid schedule within Milwaukee, WI**

Essential Functions:

• Leads and directs the branch underwriting process. Enforces guidelines and procedures established by Corporate Office Underwriting. 

• Develops and enforces underwriting guidelines and procedures specific to their branch territory. 

• Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.   

• Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department. 

• Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations.

• Monitors business results to ensure that underwriters operate within authority limits, guidelines, and branch service directives while matching price to quality across the book of business and meeting rate goals.

• Serves as the subject matter expert for the branch and makes final decisions on complex or high-risk accounts.

• Reviews updates received from Corporate Office Underwriting and communicates changes to team.

• Oversees and directs the underwriting department team, focusing on both long-term and short-term success.  

• Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching. 

• Interviews, hires, and recommends salary adjustments for team members. 

• Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships.

• Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short-term and long-term underwriting goals.

• Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the branch.

• Coordinates with underwriters, marketing and branch management in the agency management process including planning and agency review meetings.

Education & Experience:

• Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience

• Ten years of commercial lines underwriting experience

• Previous supervisory/leadership experience

• CPCU designation or other underwriting-related designation(s) preferred

Knowledge, Skills, & Abilties:

• Superior knowledge of underwriting and risk analysis

• Exceptional problem-solving skills and the ability to make sound decisions

• Strong computer skills, including knowledge of Microsoft Office and social media

• Ability to oversee multiple projects at one time and make decisions under challenging circumstances

• Excellent ability to translate technical ideas into more general terms for business customers

• Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC’s business

• Superior written and verbal communication skills

• Excellent leadership skills and ability to motivate team

• Excellent ability to effectively communicate products, procedures, business planning and system information

• Exceptional customer service skills

• Ability to speak effectively before groups

• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following:

A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.