Dollar Tree

Regional Training Manager (RTM)

Dollar Tree • $95K *
Oklahoma City, OK 73160In-Person
Retail & Consumer Goods
Less than 5 years of experience
4 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5 years of training and facilitation experience in HR, business or education.
  • Certification in coaching and/or APTD is preferred.
  • Experience in retail training or multi-unit management is strongly preferred.
  • Proficient in Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint).
  • Excellent interpersonal, verbal, and written communication skills.

Responsibilities

  • Oversee Model Store Trainers (MST) and manage their certification and retention.
  • Ensure the Store Manager Training Program meets company expectations for proficiency.
  • Manage the District Manager Training Program, providing support and creating training plans.
  • Consult and coordinate with District Managers to support key market initiatives.
  • Provide performance consultation regarding MSTs, SMTs, and DMITs to regional partners.
  • Facilitate MST Certification Sessions quarterly as needed.
  • Conduct feedback sessions to identify performance gaps and analyze training needs.

Benefits

  • Travel up to 12 days monthly, with some air and ground travel involved.
  • Engage in high-impact training initiatives with large and small groups.
  • Opportunity to work closely with senior leaders and regional business partners.
  • Involvement in developing training content as a subject matter expert.
Full Job Description
The Regional Training Manager (RTM) position supports retail field training implementation specifically for Family Dollar. This position is responsible and accountable for: Field Talent Development, Instructor led training, District Manager Training and Train-The-Trainer sessions; selection, assessment, oversight, certification and ongoing management of the Model Store Training Program. Store Training Program; accountable for all District Manager and Store Manager training which includes ensuring quality and full completion of training and certification prior to assignment to the new role; professional classroom and in-store experiential facilitation of major field training initiatives; ability to establish and maintain effective regional business partnerships; consulting as a subject matter expert (SME) in the instructional design, and development of training content for the field; and strategically planning and aligning training deployment and work in key markets in support of our People Plan and learning governance strategy. This position reports directly to the Zone Training Director role.

Principle Duties & Responsibilities
  • Regional Training Managers (RTM) have comprehensive knowledge of store operations processes, practices, and standards. They are the field's "store experts" as well as deliver best-in-class learning through large and small group classroom facilitation and experiential learning in the field. RTMs act as the training business partner to Regional Directors and District Managers and provide regular business updates and training solutions that support company strategic plans and a high performing training organization. RTMs interact with all levels of the business from the field to the Store Support Center (SSC), including interaction with senior leaders during major training initiatives. This individual models Family Dollar values every day and demonstrates a high degree of professionalism in action that supports making Family Dollar a great place to work.
  • Emotional intelligence, adaptability, and ability to lead change are critical to this role in a rapidly growing organization where the RTM leads critical new business initiatives. Must be willing to travel up to 12 days per month which may include, air travel, driving company vehicle for up to 5 hours to locations: shuttles, trains, and rental cars.


Primary Responsibilities for the Role
  • Oversee Model Store Trainers (MST) including identification, in-store assessment, certification for all districts, and ongoing retention/succession of the MST Program.
  • Ensure the SM Training Program is executed per company expectation, producing highly proficient Store Managers at time of assignment.
  • Oversee and manage the DM Training Program, creating DM training plans, providing high levels on ongoing interaction and support during training, producing highly proficient District Managers at time of assignment.


Additional Responsibilities for the Role:
  • Strategically consult, plan and coordinate with DMs to support Zone People Visits in key markets/major initiatives.
  • Provide performance consultation to regional business partners regarding MSTs, SMTs and DMITs.
  • Consult with regional business partners to ensure MST selections meet all requirements for the role.
  • Facilitate MST Certification Sessions once per quarter as scheduled.
  • Gather feedback to determine performance gaps and conduct needs analysis to determine appropriate training solutions.
  • Able to leverage adult learning principles and methodologies to support delivery of SSC content development that the RTM facilitates in the field.
  • Provide SME for DM Trainer Program development and implementation.
  • Conduct Train-The-Trainer sessions with DM Trainers, so they can effectively provide technical training for the overall DM audience in their respective regions.
  • Responsible for facilitation of SSC/Zone-based DM Training Program.
  • Conduct ongoing quarterly MST Council sessions to maintain high levels of engagement and to ensure SM Training Program execution.
  • Conduct in-person field visits with MSTs to validate that the SM Training Program is being executed per company expectation, communicating through email with regional business partners pre-visit and post-visit to ensure appropriate business partner support.
  • Responsible to facilitate large groups of 80 -120 people for major company events.
  • Be a Training Champion to sustain training, embed learning behaviors into daily Ops and business partner routines.
  • Implement best-in-class learning strategies to ensure learning objectives are achieved through facilitation.
  • Consult as a SME, with the SSC Development Design Team, on development of assessments, measurement, and productivity tools to sustain training, identify knowledge, skill and application gaps.
  • Facilitation Requirements - Long periods of time speaking, standing/navigating classroom and store environments; inclement weather travel, etc.


Qualifications
Required Experience - 3 to 5 years Training and Facilitation experience in human resources, business, education or equivalent experience as a multi-unit manager. Must be able to work in a fast-paced, ever changing and results-based environment.

Preferred Experience
Certification in coaching and/or Training APTD Certification. Retail training experience, and/or multi-unit experience is strongly preferred.

Education
High School Diploma with 3 to 5 years training experience, Undergraduate degree/Graduate degree preferred.

Technical Skills/Qualifications
Proficient in Microsoft Office Suite (i.e., Outlook, Excel, OneNote, PowerPoint). Must have excellent interpersonal, verbal, and written skills.

Pay starting at $95,000.

Full time

Oklahoma City, Oklahoma

Talent Development

Family Dollar

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ
DLTR
* Ladders Estimates

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