Extra Space Storage

Regional Training Manager

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; minimum three years of training experience in service or retail environments.
  • Proficient in learning and development principles, with tech-based learning knowledge.
  • Strong influencing and coaching capabilities for diverse stakeholders.
  • Ability to work collaboratively in a fast-paced, matrixed environment.
  • Customer-focused with a strong business acumen and results orientation.
  • Excellent communication and presentation skills.

Responsibilities

  • Collaborate with management to execute a learning strategy and assess existing programs.
  • Drive corporate initiatives through effective learning and development.
  • Create and manage developmental plans for teams and individuals.
  • Deliver training solutions supporting company objectives across various functions.
  • Enhance training times to competency and performance through creative improvements.
  • Build strong internal partnerships to implement impactful learning programs.
  • Measure learning program outcomes and establish metrics for success.

Benefits

  • Opportunity to shape and influence training and development initiatives.
  • Engagement in a high-impact leadership role across the division.
  • Potential for career advancement within a fast-paced, dynamic company.
  • Collaboration with a diverse range of internal partners.
  • Exposure to a service culture-focused environment with a commitment to customer satisfaction.
Full Job Description


Compensation
Starting Pay Range: 91000 Annually

Essential Duties and Responsibilities:

By collaborating with division management, the Regional Training Manager executes a learning strategy for the division. This includes assessment of existing programs, and analysis of gaps. This is a high impact role requiring a strong, decisive, results-oriented leader who can develop, coach, and manage relationships across the division and with a wide variety of partners based on trust, teamwork, and knowledge.
  • Drive corporate initiatives and values through learning and development.
  • Instill a performance consulting mentality in the division.
  • Create developmental plans for teams and individuals. Effectively manage learning resources necessary to implement these plans.
  • Manage the delivery of training and performance support solutions including new hire, management, team, technical, sales, service and training to support company and division objectives.
  • Manage training support functions. Drive creative and aggressive improvements in training time to competency and performance execution.
  • Build strong relationships with internal partners. Implement learning programs that will drive desired results.
  • Influence and contribute to building a service culture in the business. Instill processes and tools that will drive consistent service delivery and common service behaviors across the division.
  • Measure the impact of various learning programs to ensure the appropriate business outcome is derived. Assess opportunities for continued improvement, set goals and establish metrics for success.
  • Define and implement process improvements, tools and technology to enhance processes for learning execution.
  • Up to 50% travel required.


Education and/or Experience:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must have current Driver's License to facilitate travel throughout the division organization.
  • Bachelor's Degree strongly preferred. A minimum of three years training experience, preferably with a service or retail organization with a dispersed workforce.
  • Comprehensive knowledge of learning and development principles including familiarity with technology based learning, skill development, and change management.
  • Credibility to influence and coach employees, peers and executive management. Able to establish and maintain collaborative partnerships across the division.
  • Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results.
  • Client focused to ensure that customer needs are built into solutions and processes.
  • Excellent strategic and process thinking abilities.
  • Results driven and metrics focused.
  • Strong business acumen.
  • Excellent communication and presentation skills.
  • Professional executive demeanor; decisive with highly versatile interpersonal skills.
  • Unquestionable business and personal integrity.


If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

About Extra Space Storage

Extra Space Storage is a self-storage real estate investment trust (REIT) that owns and operates over 1,900 self-storage properties across the United States. The company's properties are located in 40 states and Washington, D.C., and offer a range of storage options, including climate-controlled units, drive-up access units, and outdoor vehicle storage. Extra Space Storage is committed to providing its customers with a high-quality storage experience, and offers a range of amenities and services to meet their needs. The company is also committed to sustainability, and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Extra Space Storage
Size
4,309 employees
Market Cap
$19.6 billion
Industry
Net Income
$481.7 million
Founded
1977
5 Year Trend
+9.7%
Revenue
$1.3 billion
NASDAQ

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