Job Function: Quality
Job Sub Function: Quality Training
Job Category:Non-Standard
All Job Posting Locations:New Brunswick, New Jersey, United States of America
Job Description:Johnson & Johnson MedTech, a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Regional Training Lead to be located in our New Brunswick, NJ location.
Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!The Regional training lead will be a part of the MT SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our digital core capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products and enabling our integrated data strategy through a SAP S/4 HANA.
This position will work within the Business Adoption team and have responsibility for ensuring all training activities are driven to successful conclusion with the ultimate aim being an engaged and business ready end user population. This will encompass training strategy, needs analysis and content creation alongside our business partners who are driving the global template. The role will also be accountable for the monitoring of the technical personas designed and built by security, overseeing the instructor led training sessions and ensuring a compliant approach towards access management. In addition the role will be expected to work very closely with our Spectrum learning platform team.
This individual will report into the Business Adoption lead and will have the opportunity to interact with functional workstreams, business leaders, external experts and the Project Management team to integrate, operate and fully implement a cohesive training plan. As part of the training team they will play a vital role in the overall delivery of all aspects of organizational change readiness, stakeholder engagement, business adoption, communications, business security, and training, and be passionate about ensuring a successful implementation.
This role requires strong knowledge of supply chain processes, compliance requirements and an innovative and creative approach to training teams. It will require an outward facing focus to bring all the stakeholders along on the training needs at the time of a large ERP change. This role requires the ability to drive a structured approach, to key deadlines while to drive consensus across multiple parties with conflicting views, to champion a training solution that engages and excites the end user community. The ideal candidate will be forward-thinking and able to proactively identify risks and weigh resulting impacts.
Key Role ResponsibilitiesCoordinating the Global Persona requirements for the relevant deployment
- Work with the security team to gather the persona designs and requirements, validate with the process leads working within the global model while understanding local variation needs.
- Ensure the successful execution of the testing phases (UAT & BST) by timely submission of key information (users lists etc)
- Agreeing role/ persona based training curriculums in line with global requirements, ensuring these are fully and accurately reflected in our LMS system Spectrum
- Ensure end users are accurately represented and mapped to roles/ personas that ensure full functional access at go live
Coordinating and overseeing the training content and delivery for the EMEA
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- Working closely with the global template training material, ensuring that the global standard for content is met and maintained whilst ensuring and local training needs are accounted for.
- Working with the Training Analysts to ensure that the schedule is created for the end user training sessions and overseeing and reporting the completion numbers to allow compliant access
- Support go live and hypercare of the project deployment phase by ensuring flexible and reactive upskilling or access needs post go live
Supporting and living into the global template
- This role will paly a key part in supporting the deployment of the global template in a sustainable efficient and repeatable way
- Collect feedback post-implementation to evaluate process adoption, identify improvement opportunities, and drive continuous improvement initiatives.
Technical Skills
- Proven leadership experience in driving structured but end user focused training delivery.
- Strong stakeholder management skills, with the ability to work across all business functions
- Excellent problem-solving, analytical, and decision-making capabilities.
- Effective communication, influencing, and collaboration skills to work and update stakeholders across executive, functional, and operational levels.
Qualifications - Bachelor's degree required; advanced degree or MBA preferred.
- 5+ years of experience in Operations, Supply Chain, or large-scale transformation programs with business experience a benefit.
- Strong knowledge of MedTech Supply Chain and expert understanding of compliant training structures
- Experience working in complex, multi-site, and global environments.
- Proven ability to lead and influence stakeholders, with excellent interpersonal, negotiation, and relationship-building skills.
- Experience managing tasks to timelines and milestones in complex business environments.
- People management and development experience, with strong customer focus (internal and external).
- Ability to deploy standardized work processes, tools, and templates.
- Willingness to travel up to 25% domestically and internationally.
Other:- The required attendance policy for this role is JNJ Flex Hybrid.
- The anticipated travel for this position is 10%.
Required Skills:Preferred Skills:The anticipated base pay range for this position is :$122,000.00 to $187,127.50
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits