Work ScheduleFirst Shift (Days)
Environmental ConditionsOffice
Job DescriptionLocation/Division Specific Information San Diego, California
What will you do? The position leads the daily supervision of a team of customer multi-site based personnel, enabling the team to consistently deliver high levels of customer service. Includes oversight of service offerings: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
- Effectively lead a diverse cross-functional team of on-site lab specialists servicing multiple sites. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
- Deliver on committed contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews.
- Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits
- Write and implement SOPs, conduct site audits, and ensure completion of annual physical inventory
- Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities.
- Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives
- Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively
- Lead and support safety programs for your teams such as hazard identification, inspections and incident reporting/investigations as required, and communicate and hold local staff accountable to safety expectations. Interact regularly with Environmental Health and Safety Leadership.
- May perform other responsibilities as assigned by management
How will you get here? Education High school graduate or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.
Experience 4+ years of experience in managed services in a laboratory setting.
GxP Experience and IATA/DOT, certification, knowledge of OSHA General Industry requirements are also a plus.
Knowledge, Skills, Abilities - Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture; Basic understanding of employment/labor law regulations.
- Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
- Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
- Basic chemical knowledge including chemical handling, calculation of Molarity, percent by volume, etc. Use of software for reagent batch records and chemical inventory tracking.
- Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.
Physical Requirements / Work Environment - Works primarily at customer sites, which may require independent work at the customer locations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
- Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
- Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
- Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
- Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
- Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
- Ability to work overtime, or independently, as needed.
Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Apply today! http://jobs.thermofisher.com Compensation and BenefitsThe salary range estimated for this position based in California is $75,000.00-$112,500.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
