Job DescriptionRegional Service Manager (Multi-Site:
Oklahoma City, OK or
Little Rock, AR)
Location Options: Oklahoma City, OK | Little Rock, ARWe're seeking a driven
Regional Service Manager to lead service operations across a multi-site region based in
Oklahoma City, OK or
Little Rock, AR. If you're a results-oriented leader with strong HVAC service expertise and a passion for operational excellence, this is your opportunity to make a meaningful impact.
Compensation & Benefits- Salary Range: $105,000 - $120,000 annually
- Bonus: 5% Annual Incentive (OAIA)
- 401(k): 5% company match
- Paid Time Off: 88 hours to start, up to 168 hours with tenure.
- Holidays: 7 paid annually
- Travel Benefits: $55/day per diem + lodging for approved travel
Additional Perks- Company-issued phone and tablet
- Annual boot allowance
- Comprehensive medical, life, and disability insurance
- Corporate discounts (via ADP)
- Ongoing technical training and leadership development
- Career advancement and relocation opportunities
About the RoleThe Regional Service Manager leads a team of commercial HVAC service technicians across a designated regional footprint. This role is responsible for driving operational performance, ensuring service excellence, and maintaining strong client relationships while leading a high-performing team.
Key ResponsibilitiesLeadership & Team Development- Lead, coach, and develop a team of technicians to drive engagement and performance.
- Manage hiring, evaluations, and compensation planning.
- Provide ongoing feedback, training, and performance support.
- Ensure compliance with safety and regulatory standards.
Operations Management- Oversee dispatch and service scheduling to meet service-level expectations.
- Manage preventative maintenance programs and service delivery.
- Review service work and invoices for accuracy and efficiency
- Monitor budgets and optimize resource allocation.
- Analyze workflow and implement continuous improvement initiatives.
- Partner cross-functionally to resolve issues and enhance service delivery.
- Manage inventory to support operational needs.
Required Qualifications- Associate degree or equivalent experience
- 5+ years of leadership experience in commercial HVAC or field service operations
- Proven experience managing teams of technicians.
- Strong understanding of HVAC systems and service operations
- Excellent communication, leadership, and problem-solving skills
- Ability to build strong client and internal relationships.
- Proficiency with Microsoft Office and field service systems
- Self-directed with strong organizational skills
Preferred- Technical certifications or specialized training in HVAC or related field
Work Environment & Travel- Travel Requirement: Up to 25% within assigned region
- Valid driver's license required.
- Ability to travel to job sites, client locations, and team meetings.
- Reasonable accommodations provided as applicable.
Apply TodayIf you're ready to lead a high-performing team and elevate service operations in a dynamic, multi-site environment, apply today to join BGIS as a Regional Service Manager in
Oklahoma City, OK or
Little Rock, AR.
For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together!
