This position reports to:
Sales Excellence Leader

Your role and responsibilities:

The North Regional Sales Operations Leader plays a fundamental role in achieving our ambitious order, growth and diversification objectives. This position requires the ability to lead a Regional sales support team and work in partnership with the local Districts. You will be responsible to set team goals and expectations, establish a vision for your Organization, enable & optimize success of each team member and define clear KPI's to improve effectiveness & productivity of the Sales Support Organization.

You must be comfortable multitasking and interacting directly with Sales Leaders, functional team members & ABB Customers. You will be expected to build solid relationships inside and outside of the Commercial Organization to ensure execution, e.g., Operations, Customer Service, and Sales Managers. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn tools, systems & processes quickly and think creatively will be necessary to add value to customers and to your team. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence in responding.

While this is a remote position, successful candidates will be located in the North Territory: OH, PA, WV, IN, MI, VA, NC, SC, MD, DC, DE, NH, RI, NY, NJ, MA, CT, ME.

This role is contributing to the Electrification Division in the United States.

You will be mainly accountable for:

• Sales Team Leadership - Build, coach, and develop a high-performing sales support team with clear KPIs, balanced workloads, and continuous skill growth.
• Operational Excellence - Own and optimize end-to-end sales processes, removing bottlenecks, reducing cycle times, and driving productivity across inside and outside sales.
• Digital Sales Enablement - Identify and implement digital tools (CRM, CPQ, analytics) that automate tasks, enhance responsiveness, and enable data-driven decision making.
• Cross-Functional Partnership - Collaborate with Regional Sales VPs and District Managers to support operational rhythms, accelerate business growth, and strengthen organizational effectiveness.

Qualifications for the role:

• Bachelor's Degree from an accredited university or college (preferred) or equivalent experience and 10+ years of sales and/or commercial Organization, sales support, and/or post-sales order execution experience in the electrical industry.
• Managerial experience leading team members preferred.
• General knowledge of power transmission & distribution products/systems preferred.
• Previous experience with business-to-business customer support preferred.
• Candidates must already have work authorization that would permit them to work for ABB in the US.
• Possess an enhanced knowledge of SFDC, SAP, Empower and relevant systems
• You are passionate about solving customer problems, and resolving issues
• Ability to travel up to 20% as needed based on employee recommendations
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

• ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.

MyBenefitsABB.com