Regional Retail ManagerLocation: Southeast MI
Pay: $34 - $47.50 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
What You'll Do Strategic Leadership & Administration - Develop and implement comprehensive business, strategic, and financial plans to increase net revenue
- Conduct detailed sales and productivity analysis with actionable forecasting
- Provide Key Performance Indicator (KPI) evaluations and strategic recommendations
- Lead marketing strategy development and implementation across all stores
Financial Management - Partner with finance department to create and manage multi-store budgets
- Monitor monthly budget reports and identify areas for improvement
- Guide store supervisors and managers in expense control and scheduling optimization
- Oversee purchasing and tracking of Goods Purchased for Resale (GPR)
Team Leadership & Development - Recruit, interview, hire, train, and supervise Regional Manager 1 and Store Managers
- Conduct monthly leadership meetings with store supervisors and managers
- Ensure compliance with all TSA Human Resources policies and procedures
- Support corrective action processes with proper documentation
- Approve bi-weekly payroll for all store personnel
Store Operations Excellence - Set and monitor product acquisition, production, and sales goals for each location
- Coordinate delivery schedules and inventory management across stores
- Provide Level 1 technical support for Point of Sale systems and resolve operational issues
- Conduct regular store inspections to ensure branding standards and operational excellence
- Oversee implementation of safety, security, and Safe From Harm Guidelines
Program Integration - Collaborate with ARC Director for Rehabilitative Services to maximize work therapy opportunities
- Support beneficiary success through strategic store assignments and training coordination
Property & Strategic Growth - Oversee property maintenance coordination and OSHA compliance
- Evaluate expansion and contraction opportunities with TSA Leadership
- Manage lease renewals and property-related documentation
Why Join Us - Mission-driven work that supports programs in your community
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
Regional Retail Manager What You Need Required Education & Experience - Bachelor's degree in business administration, retail sales, or marketing preferred
- 4+ years of staff management and development experience
- Thrift store management experience strongly preferred
- Combination of education and relevant experience considered
- Valid Driver's License with ability to drive on behalf of The Salvation Army
Essential Skills - Excellent English communication skills for leadership and field personnel interactions
- Proficiency in Microsoft Office Suite with strong Excel skills preferred
- Strong problem-solving and analytical capabilities
- Exceptional people development and management skills
- Strategic thinking with attention to operational details
Schedule Flexibility - Available for flexible scheduling including early shifts, late shifts, and Saturdays
- Ability to work some holidays as needed
- Willingness to transfer between store locations when required
- Regular travel to multiple store properties
Physical Requirements - Ability to stand, walk, and reach regularly throughout the workday
- Capability to lift and move up to 50 pounds
- Clear vision abilities including close vision, distance vision, and focus adjustment
Working Environment - Retail environment that may include varying noise levels, dust, and temperature fluctuations.
- Regular travel between store locations and attendance at required training sessions.
