PRIMARY FUNCTION:
The Regional Rental Operations Manager will manage the construction division's rental operations for an assign region in a manner that promotes superior customer service, maintains efficient operations and maximizes profitability and return on assets.
Central Branches: Raleigh, New Hope, Mebane, Sanford, Capital
ESSENTIAL DUTIES:
Operational Leadership
- Manages rental operations providing superior customer service and a "can do" attitude by maintaining a staff of well trained, highly motivated employees.
- Manages rental inventory in a manner to maximize profitability and market penetration. Maintains proper inventory levels. Works with Rental Operations Manager on rental fleet retirement.
- Establishes and monitors procedures to ensure proper maintenance on rental units and manages costs to remain within acceptable levels.
- Develops and monitors processes to ensure proper billings, documentation and paper flow.
- Maintains adequate reporting system to establish benchmarks and tracks performance of rental fleet, i.e., maintenance costs, utilization and ROA. Manages expenses to achieve financial targets.
- Reviews monthly P&L statements for accuracy and takes appropriate corrective actions to improve operational income/profitability.
- Co-develops the annual Rental Operating Budgets and Business Plans.
- Works with Rental Operations Manager in planning and developing rental equipment processes and support to provide superior customer satisfaction and maximize efficiencies.
Group Leadership
- Provides daily and long-term leadership for the direct report associates to include but not be limited to the following activities:
- Interviewing and Hiring
- Coaching
- Training and Developing
- Counseling and Disciplining
- Dismissing
MINIMUM REQUIREMENTS:
Education: A four-year degree, preferably in business or marketing
Work Experience: 5 years minimum experience in operational/service experience, preferably in rental equipment activities with 3 years group leadership.
Physical: The ability to periodically travel, via car and/or airplane and stay overnight.
Other: Must have an intermediate skill level in using PC software, primarily MS Word, Excel and Access; Must have a valid driver's license with acceptable record; Must have excellent customer relations skills.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
