STARS Behavioral Health Group

Regional Quality Assurance Manager

STARS Behavioral Health Group$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in human services, Mental Health, or Nursing plus 6 years of relevant experience;
  • Advanced degree in Human Services, Mental Health, or Nursing is preferred;
  • Professional licensure (LVN, RN, LMFT, LCSW, LPCC, Psychologist) or certification in Healthcare Compliance required;
  • Minimum of 2 years of supervisory or training experience in a mental health setting;
  • Experience in quality assurance support or oversight and program management.

Responsibilities

  • Monitor quality assurance and compliance for regional programs;
  • Oversee incident investigations and licensing/certification tasks;
  • Conduct client chart audits and implement policies;
  • Guide new department heads through QA orientation;
  • Ensure alignment with federal, state, and county standards;
  • Drive Total Quality Management (TQM) system initiatives.

Benefits

  • Remote work opportunity exclusive to California residents;
  • Monday to Friday schedule with standard business hours;
  • Professional development and continuous training support;
  • Alignment with standards promoting organizational growth;
  • Involvement in meaningful work within the mental health field.
Full Job Description

Job Title:

Regional Quality Assurance Manager

Division/Program:

Long Beach Corporate Office

Starting Compensation:

75,000.00 to 95,000.00 USD Per Year

Working Location:

Remote | California Residence Required

Working Hours/Shift:

Monday - Friday 8:00AM - 5:00 PM



How You Will Make an Impact (Job Overview)

This position monitors and directs quality assurance and compliance for assigned regional programs, overseeing incident investigations, licensing and certification tasks (such as LPS and Medi-Cal), client chart audits, and policy implementation. You will guide new department heads through QA orientation, ensure alignment with federal, state, and county standards, and drive the SBHG Total Quality Management (TQM) system—including continuous quality improvement, data utilization, staff training, and Joint Commission compliance.

What You Bring to SBHG (Qualifications)

Education & Licensure:

  • Bachelor’s degree in human services, Mental Health, or Nursing discipline plus 6 years of experience in a mental health setting; OR
  • Advanced Degree (Master’s or Doctorate) in Human Services, Mental Health, or Nursing; OR
  • Professional Licensure (including LVN, RN, LMFT, LCSW, LPCC, Psychologist) or Certification (Healthcare Compliance/Privacy, Health Information/Medical Records) plus 2 years of experience in Human Services, Mental Health, or Nursing which includes supervision, training, and/or consultation. (Note: Four additional years of relevant experience may be considered in lieu of a degree.)
  • Core Experience: Background must include quality assurance support or oversight, program management, supervision, training, and/or consultation.

About STARS Behavioral Health Group

STARS Behavioral Health Group is a non-profit organization that provides mental health services to children, adults, and families in California. The organization was founded in 1988 and has since grown to become one of the largest providers of mental health services in the state. STARS offers a wide range of services, including outpatient therapy, residential treatment, and crisis intervention. The organization is committed to providing high-quality care to its clients and to promoting mental health awareness in the community.
Learn more about STARS Behavioral Health Group
Size
3,000 employees
Industry
Founded
1988

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