Duties & Responsibilities: Position SummaryVIAVI is seeking a Regional Product Manager (RPM) to drive go-to-market success and business growth for its Remote Fiber Test Systems (RFTS) portfolio across the North American service provider market.
This role is focused on market development, customer engagement, and commercial execution, acting as the regional interface between global product teams and service-provider customers. You will shape how VIAVI's remote fiber monitoring solutions are positioned, adopted, and expanded across Tier-1 and Tier-2 operators, open-access networks, utilities, and mobile backhaul providers.
This is an ideal role for a candidate who understands how service providers buy, deploy, and operate fiber networks, and who excels at turning technology into clear value propositions, scalable deployments, and revenue growth.
Key ResponsibilitiesGo-To-Market & Market Development- Own regional go-to-market execution for VIAVI's Remote Fiber Test Systems portfolio, including ONMSi and remote test heads into the market
- Develop and execute regional market strategies aligned with service-provider priorities such as network expansion, operational efficiency, and network reliability
- Build strong customer and ecosystem intimacy across operators, system integrators, and partners
- Ensure ongoing alignment with BU objectives, enabling all functions that must execute to capture market share
- Identify new market opportunities and expansion vectors within access, metro, and backbone networks
Customer Engagement & Business Growth- Lead customer-facing engagements with network engineering, operations, and architecture teams
- Act as Solution Evangelists, leveraging customer / industry knowledge specific to technology segment
- Validate and develop use cases and market readiness
- Support proof-of-concepts, trials, and early deployments to accelerate adoption and scale
- Develop business cases and ROI narratives that resonate with service-provider decision makers
Regional Voice of Customer- Act as a trusted advisor to customers by mapping operational challenges to VIAVI solutions
- Capture regional service-provider requirements, workflows, and constraints and feed them back to global PLM and R&D
- Influence global roadmaps and feature prioritization through market input
- Provide insights on competitive positioning, regional standards, and commercial models
- Ensure regional needs and solution value are understood across Sales, Marketing, Services, and Product teams
- Provide technical feedback to the BU, assisting on product improvements and roadmap prioritization
Sales Enablement & Internal Execution - Enable Sales and Sales Engineering teams through training, positioning, and use-case storytelling
- Develop customer-facing content, presentations, and sales plays tailored to service-provider audiences
- Partner with Services and TAC to ensure customer success and satisfaction
- Align closely with global PLM to ensure consistent messaging and expectations
- Support strategic bids, tenders, and large-scale network programs
- Support Regional Marketing and Sales events
- Manage sales development activities during early stage of product launch
- Support pricing, packaging, and commercial models based on regional deployment patterns and competitive dynamics
Pre-Requisites / Skills / Experience Requirements: Required skills and Qualifications:- Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline
- 5+ years of experience in the North America telecom market covering product marketing, solutions marketing, systems engineering, or business development
- Strong understanding of service-provider fiber network and technologies, including PON, point-to-point access and Metro, long-haul fiber architectures
- Experience engaging directly with service-provider customers and supporting complex sales cycles
- Ability to translate technical capabilities into clear market value and business case ROI that unlocks customer investments
- Prior experience working for a communications service provider, fiber infrastructure company, or network equipment vendor preferred
- Understands OTDR-based remote fiber test and monitoring platforms testing and use cases (ONMSi or similar)
- Familiar with OSS/NOC environments and operational KPIs (availability, MTTR, SLA) with network operations
Key Competencies- Strong customer-facing and commercial mindset
- Ability to influence and challenge processes or methods
- Excellent communication and presentation skills
- Strategic thinking combined with hands-on execution
- Comfortable operating in fast-moving, multi-stakeholder environments
- Fluent in English
- Willing to travel (typically 50% expected)
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
