Regional People and Operations Lead, Western Canada

Architecture49

$124K — $167K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Professional designation in a design/construction-focused field.
  • Leadership experience in operational and people management.
  • Preferred 10+ years of relevant experience.

Responsibilities

  • Drive operational efficiency and support business activities.
  • Oversee regional office administration, hiring, and resource management.
  • Analyze processes for improved efficiency and practice performance.
  • Plan and implement projects with effective staff allocation.
  • Support regional revenue development to achieve financial goals.
  • Identify hiring needs and oversee talent attraction and recruitment.
  • Facilitate training and mentorship to enhance staff capabilities.

Benefits

  • Opportunity for strategic involvement and practice thought leadership.
  • Engagement in the development and administration of financial growth targets.
  • Exposure to emerging trends and innovative practices within the industry.
  • Collaborative leadership role with multiple team management.
Full Job Description
Job Description

REGIONAL PEOPLE & OPERATIONS LEAD for Western Canada
Preference for candidates to be in BC (Vancouver, Vancouver Island or Interior) or AB (Calgary)

Qualifications
  • Professional designation/ education in a design/construction-focused field.
  • Demonstrated leadership experience with a focus on day-to-day operational and people management.
  • Preference given to candidates with 10+ years of experience.


Responsibilities
Reporting directly to the Western Canadian Region Managing Principal, as the Regional People & Operations Lead, you will play a pivotal role in driving the success of our practice within the region. This role ensures that office operations run smoothly and are successful in supporting business activities. In the role you will be responsible for a wide range of duties pertaining to the day-to-day functions of the practice, with the
objective to promote operational efficiency, creativity, and positive morale. Responsible for oversight of regional operational functions of office administration, hiring and training, resource management, Design Through Technology, Reconciliation, and Inclusion & Diversity considerations.

The overall goal is to ensure that the work environment and culture is aligned with A49's guiding principles, code of conduct and brand, and that office operations are efficient and add maximum value to the organization.

Key attributes include senior level experience in project design and delivery and strong business acumen. You will have demonstrated experience and success in managing multiple teams productively, be skilled in project management, project finance, and resource management.
The role has strategic, operational practice and thought leadership requirements with responsibilities related to:

Business Rigour & Financial Accountability
  • Analyze processes and procedures to identify opportunities to increase efficiency, productivity, and practice performance.
  • Responsible for regional resource planning and forecasting, including engagement in national resource coordination meetings to optimize staff availability and utilization.
  • Support the planning and implementation of projects, including staff allocation and project timelines.
  • Support the development and administration of regional revenue/ project development to achieve A49's financial goals and growth targets.


Targeted Growth & Brand Enhancement
  • Stay abreast of emerging trends, technologies, and best practices.
  • Encourage research and experimentation within the firm to push the boundaries of practice innovation and deliver unique and impactful solutions to clients.


Employee Engagement & Alignment
  • Identify hiring requirements and lead regional talent attraction and recruitment with the support of talent acquisition resources. Support hiring managers in the approvals process, IT and equipment procurement and onboarding process.
  • Identify training development and continuing education opportunities. Ensure regional staff compliance with timely mandatory training completion.
  • Demonstrate capacity building, training, and mentorship of A49 regional staff to deepen knowledge.
  • Work with regional people leaders to ensure performance reviews, goal setting and career development is done consistently and is in alignment with the Managing Principal's business objectives.


Operational Excellence and Project Quality
  • At the discretion of the Managing Principal, may be responsible as 'Office Leader', interfacing with WSP facilities.
  • Review monthly operational data, including core team utilization, project multipliers, revenue analysis (profit/loss), hard and soft backlog, marketing and business development initiatives, client/ consulting invoicing, work in progress, accounts receivable, overhead optimization, client/ colleague satisfaction and overall quality of work produced.
  • Lead major projects (as warranted).
  • Contribute to local management of A49's Vancouver, Calgary and Kamloops offices.


Compensation:
AB, BC, NT, NU, SK & YT: $124,900 to $167,800
MB & ON: $114,000 to $159,200
NB, NL, NS, PE & QC: $112,800 to $152,000

Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

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