Leesel Transportation Corp.
The Regional Operations Support Manager is a hands-on, field-based operations leader responsible for supporting local teams and directly driving day-to-day execution. This role works in the field with managers and frontline teams to solve problems, complete follow-up actions, reinforce standard processes, and ensure operational needs are addressed quickly. The Manager serves as both a practical doer and a local accountability point for execution, communication, and continuous improvement across assigned service areas. This in-person role with one position based in the Bronx to support the New York City contracts and the other in Sullivan County, NY to support upstate operations.
Responsibilities- Take direct ownership of field-level operational support for assigned locations, including daily issue follow-up, coordination needs, and execution of action items.
- Work side by side with local managers and frontline teams to identify problems, resolve barriers, document needs, and make sure issues are closed out.
- Support facilities-related needs and improvement projects by coordinating work, tracking progress, and helping remove obstacles.
- Actively reinforce operating procedures, service expectations, and compliance practices through regular field presence and hands-on coaching.
- Maintain ownership of open items, drive action plan completion, and provide clear updates to the Regional Operations Support Director and local leadership.
- Complete operational audits, reporting, data collection, and process documentation to support improved execution and accountability.
- Help implement new processes, tools, training, and operating routines within assigned locations by staying involved through rollout and adoption.
- Serve as the field connection between local operations and regional support leadership by escalating risks, sharing trends, and recommending practical improvements.
- Model a responsive, solutions-oriented approach by staying close to work, following through on commitments, and strengthening consistency across the region.
- Other assignments to support the New York Region's operations success.
Soft Skills Competencies- Strong verbal, written and presentation skills.
- Decision Making, Critical Thinking & Problem Solving.
- Time Management and Organizational Skills.
- Adaptability.
Additional Details:
$90K a year
Shift Monday to Friday 7:30am-4:40pm
In person with 2 a week times travelingto other locations within the area
Leesel Transportation is a Special and Regular Education Transportation provider in the New York City area. Headquartered in The Bronx, we serve the NYC Department of Education, as well as some other NYC pre-K and private school programs. Our caring and passionate team makes a difference every day in our students’ lives because we truly love what we do.
