Posting Date06/19/2026
The
Regional Operations Manager, will be willing and capable to lead the team from a home office (remotely) and be able to travel as needed within the specified region. The
Regional Operations Manager will successfully engage with IKC teammates, cross-functional teams and local dialysis providers within the market.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe ideal candidate will be responsible for leading a team of IKC RNs who case manage dialysis and CKD patients. The candidate will also support a team of non-clinical IKC care coordinators, whom they manage, be responsible for team performance, productivity, and creating a special place to come to work. The ROM will represent the IKC leadership team with other IKC leaders and possess a professional and business-like presence.
TRAVEL up to 25% as required within designated regionThe following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:- Effectively manages Disease Management programs in designated market or geography
- Reviews and analyzes data to drive patient care outcomes in programs across the market
- Build & manage effective relationships with internal and external clients
- Provide clinical support to reporting Registered Nurse Case Managers; may provide direct nursing care as needed
- Teammate Management - Provide leadership to direct reports
- Manage all teammate employment/ HR activity such as payroll, PTO, hiring, onboarding duties, professional development, performance management, and disciplinary actions when necessary
- Ensure compliance to all applicable regulations and DaVita policies
- Monitor risk management and quality assurance compliance
- Achieve quality and metric goals in Integrated Kidney Care programs
- Coordinate activities with DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses and others as needed
- Evaluate processes to ensure cost effectiveness and reduce operational expenses
- Implement initiatives and analyze impact to outcome expectations
- Create and submit reports and analysis of teammate performance as needed.
- Up to 30% travel required within the market. Occasional travel outside the market.
Qualifications- Minimum of 3-5 years' management experience leading and managing teams required;
- Demonstrates experience managing to data driven outcomes and process improvement required
- Strong communication on medical management, operational, and business-related issues
- Minimum of 1-2 years' experience in clinical nursing leadership highly preferred
- RN license preferred
- Current CPR certification required
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
- Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required
Additional Responsibilities:- Directly supervise a team of Care Coordinators and Engagement Specialists and their day-to-day operations
- Provide your Regional team of Care Coordinators and Engagement Specialists with direct support, at regular intervals, and encourage professional growth
- Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.
- Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met
- Partner with People Services regarding any employee relations issues, timely & appropriately
- Facilitate teammate development (coaching, mentoring, training)
- Complete teammate evaluations and establish quarterly & annual goals
- Collaborate with direct reports and upper management to create & implement those professional development goals
- Learn, know, understand & follow teammate guidelines, employment policies & department/company procedures
- Understand basic wage & hour laws, as well as federal, state & local laws/regulations
- Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary
- Review & approve time for non-exempt direct reports
- Track overtime, attendance and PTO
- Conduct formal ad hoc training
Here is what you can expect when you join our Village: - A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
What We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-GK1The Salary Range for the role is $78,000.00 - $119,000.00 per year.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
