Regional Membership Growth Manager

InnovaCare

$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bilingual in English and Spanish, with strong presentation skills
  • 3+ years of management experience required
  • Associate's degree or higher necessary
  • Sales experience with proven results in team performance
  • Strong organizational and reporting skills
  • Effective communicator, able to lead and present confidently
  • Proficient in Microsoft Office
  • Field-based, hybrid role requiring up to 90% travel

Responsibilities

  • Lead team to achieve membership growth and retention goals in assigned markets
  • Manage relationships, budgets, and partnerships with health plans and community stakeholders
  • Oversee outreach, events, and presentations to boost growth and brand awareness
  • Monitor team performance and ensure consistent execution and accountability
  • Collaborate with internal teams to drive market growth strategies
  • Analyze performance data to develop strategies for improvement

Benefits

  • Opportunity for significant travel and relationship building within the community
  • Engagement in strategic partnerships with health plans
  • Dynamic role with a focus on leadership, management, and outreach
  • Chance to directly impact healthcare membership growth
  • Field-based work provides variety in job responsibilities
Full Job Description
Essential Job Functions
  • Lead field team performance to achieve membership growth and retention goals across assigned markets
  • Manage key relationships, budgets, and strategic partnerships with health plans and community stakeholders
  • Oversee execution of outreach, events, and presentations to drive growth and brand awareness
  • Monitor performance and ensure reporting, accountability, and consistent execution across the team
  • Collaborate with internal teams and clinics to align and drive market growth strategies
  • Review performance data and implement high-level strategies to improve results


Minimum Required Education, Experience & Skills
  • Bilingual (English/Spanish) - must be fluent and able to present confidently
  • 3+ years of management/leadership experience (mandatory)
  • Associate's degree or higher
  • Sales experience required with a proven ability to drive results and team performance
  • Strong organizational, reporting, and performance management skills
  • Ability to lead teams, communicate effectively, and present to large groups
  • Proficiency in Microsoft Office
  • Ability to work in a field-based, hybrid role (up to 90% travel)
  • Valid driver's license required


Preferred Education, Experience & Skills
  • Bachelor's degree in Marketing, Business, or related field
  • 2+ years of experience in Medicare Advantage, healthcare outreach, or provider relations
  • Existing relationships with local brokers, benefit advisors, or community partners
  • Experience working in an MSO, medical group, or healthcare network
  • Experience managing field-based sales or outreach teams
  • Experience using CRM systems or tracking tools for outreach and reporting
  • Proven track record of meeting or exceeding membership growth and performance targets


Physical & Mental Requirements:
  • Travel locally up to 90% of the time (driving is a big part of this role)
  • Stand and walk for long periods during events and community visits
  • Lift and carry up to 25 lbs (event supplies and materials)
  • Set up and take down tables, banners, and event materials
  • Work in different locations throughout the community (field-based role)
  • Sit for periods of time while driving or completing reports
  • Use a computer, phone, and tablet for reporting and presentations
  • Speak clearly and confidently when presenting to groups


The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

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