Regional Manager

Cincinnati and Hamilton County Public Library

$86K — $106K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Library and Information Science or a Community Leadership Certificate Program.
  • Ten years of progressive leadership experience may substitute for formal education.
  • Minimum of seven years relevant experience in library management or public administration required.
  • At least five years of supervisory experience is mandatory.
  • Valid driver's license with an acceptable driving record needed.

Responsibilities

  • Hire and supervise staff, guiding their performance towards organizational goals.
  • Manage budgets effectively, ensuring financial accountability and resource allocation.
  • Collaborate with vendors and service providers, setting and enforcing performance expectations.
  • Implement and manage new service initiatives in alignment with library goals.
  • Address and resolve escalated customer service issues and concerns proactively.
  • Participate in senior leadership discussions, providing insights on policy implications and service improvements.
  • Support the library's mission by promoting diversity, equity, and inclusion in all operations.

Benefits

  • Access to ongoing professional development and training opportunities.
  • Collaborative and inclusive workplace environment.
  • Opportunities for involvement in system-wide initiatives and projects.
  • Contribution to meaningful community service through public library work.
Full Job Description
REGIONAL MANAGER

DATE POSTED: 5/29/2026

POSITION SUMMARY: The Regional Manager oversees and leads the Library's service locations and system-wide projects and initiatives.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Hires, supervises, directs, coaches, trains, mentors, and manages performance of employees to organizational goals and expectations.
  • Adds value as a key member of management; understands the organization, financials, industry, customers, and strategy.
  • Manages assigned budgets and resources effectively and efficiently; knows and understands organization's financial position.
  • Manages vendors and outside service providers effectively; sets expectations and holds them accountable, as required.
  • Provides input, feedback, and recommendations to the Senior Leadership team regarding public service and relevant system-wide service aspects of policies and procedures.
  • Manages the performance of direct reports through frequent on-site visits, ongoing monthly mission-focused discussions, effective and timely coaching, setting of annual objectives, and annual performance reviews.
  • Manages, communicates, and participates in the implementation of new service initiatives, tactical objectives, and planning for deployment of resources.
  • Implements Library policies and procedures. Participates in policy revision, creation, and removal of policies and procedures. Interprets Library policies to staff.
  • Assesses staff capacity, service needs, and budgetary considerations to develop and recommend staffing and service patterns.
  • Collaborates with the managers, staff, and support departments in planning for new facilities or renovation and repair of existing facilities.
  • Addresses and resolves escalated customer issues and concerns.
  • Serves as a member of the Senior Leadership Team.
  • Supports and advances the Library's mission of connecting people with the world of ideas and information.
  • Embraces and embodies the Library's core beliefs, strategic priorities, and pillars of excellence.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Other duties as assigned.


REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of the principles and practices of library science and public administration.
  • Knowledge of customer interests related to library materials, programs, and services.
  • Knowledge of effective supervisory methods and techniques.
  • Skill in project management.
  • Skill in customer service.
  • Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
  • Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
  • Lifting objects less than 25 pounds and carrying them short distances [50 feet or less] is required.
  • Working irregular hours, including evenings and weekends, is required.

QUALIFICATIONS:

  • Education: Master's Degree in Library and Information Science, or the completion of the Community Leadership Certificate Program, or ten years of progressive leadership experience in our organization is required.
  • Certifications or licensure: A driver's license and a driving record acceptable to the Library's insurance provider are required.
  • Years of relevant experience: Seven or more years is required.
  • Years of experience supervising: Five or more years is required.


HOURS:
40 hours per week

SALARY:
$86,070.40 - $106,740.80, based on experience

DEADLINE:
Until Filled

Expected start date the pay period beginning August 30, 2026.

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