POSITION SUMMARY:The Regional Manager-Special Assets plays a critical hands-on role in supporting the stabilization and performance improvement of a designated portion of Dominium's portfolio of Special Assets (primarily Low-Income Tax Credit/LIHTC affordable housing properties) across multiple MSAs. Reporting to the Regional Director-Special Assets, this position is responsible for executing day-to-day operational turnaround plans, driving performance at the property level, and directly supervising Community Managers. The role focuses on implementing operational best practices, achieving financial and occupancy targets, ensuring regulatory compliance, and supporting the overall transition of these assets to stable, high-performing operations while delivering on the business plan.
ESSENTIAL FUNCTIONS:- Executes property-level stabilization and performance improvement plans for an assigned group of special assets, including operational enhancements, revenue optimization, expense management, and capital project coordination.
- Directs the supervision, coaching, and development of on-site Community Managers; sets clear performance expectations, conducts regular property visits, and drives accountability for leasing, collections, maintenance, resident satisfaction, and overall property performance.
- Conducts ongoing property assessments and supports the implementation of corrective action plans to address physical, financial, compliance, and market challenges.
- Oversees daily property operations with a focus on leasing and marketing effectiveness, rent collections, vendor management, work order systems, preventive maintenance, and resident relations.
- Ensures full compliance with LIHTC, HUD, state housing finance agency, fair housing, and all lender and investor requirements; promptly addresses and resolves any compliance or audit issues.
- Collaborates with the Regional Director, Accounting, Internal Property Management Enablement Functions, Construction Management, and other internal teams on budgeting, financial forecasting, capital improvement projects, and related initiatives.
- Monitors property financial performance (NOI, occupancy, collections, etc.) and implements timely corrective actions to achieve stabilization targets.
- Builds positive relationships with residents, local stakeholders, housing authorities, and service providers to support community stability and retention.
- Prepares timely property performance reports, dashboards, and updates for the Regional Director and senior leadership.
- Identifies and applies operational best practices and process improvements at the asset level.
QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)- Bachelor's degree in Real Estate, Business Administration, or a related field preferred; equivalent combination of education and experience will be considered.
- Minimum of 3 years of progressive multifamily property management experience, including at least 2 years in a supervisory role overseeing Community Managers or similar on-site teams.
- Required experience in a for-profit real estate environment with accountability for both financial performance and affordable housing compliance.
- Strongly preferred experience with affordable housing programs, including LIHTC and related regulatory requirements.
- Hands-on experience with property takeovers, repositioning, acquisition/rehabilitation support, or asset stabilization initiatives is strongly preferred.
- Strong financial acumen with the ability to review operating statements, manage property budgets, and drive performance improvements.
- Proficiency with Yardi property management software is required.
- Proficiency in the Microsoft Office Suite, particularly Excel, is required.
- Demonstrated leadership and team development skills, with the ability to motivate teams and hold Community Managers accountable.
- Excellent problem-solving, analytical, and decision-making abilities in a fast-paced environment.
- Strong written and verbal communication skills, including the ability to present effectively to executive leadership.
We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
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