Regional Manager

Riverstone Communities

• $80K — $85K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Local to Florida; must travel for two consecutive weeks each month
  • 5+ years of customer service experience across various platforms
  • 5+ years of mobile home property management experience
  • 5+ years of experience managing successful teams
  • Proven track record in boosting occupancy rates and managing home turnovers
  • Valid driver’s license required for legal operation of a vehicle
  • Bilingual in Spanish preferred

Responsibilities

  • Lead Property Managers to ensure exceptional customer service and team performance
  • Achieve and maintain a 100% occupancy rate across all properties
  • Ensure 95% staffing levels with high-performing team members
  • Maintain profitability through adherence to budget and performance metrics
  • Safeguard Riverstone's reputation in the property management sector
  • Respond to community needs outside of business hours during emergencies
  • Set high standards for team performance and enforce adherence to them

Benefits

  • Medical, Dental, and Vision benefits for employee and family
  • 401(k) retirement plan with company match
  • 13 Paid Holidays Off, including your birthday
  • Generous Paid Time Off (PTO) and Wellness PTO
  • Maternity/Paternity Leave available
  • Flexible scheduling to fit personal needs
  • Opportunities for ongoing training and internal career development
  • Inclusive workplace culture promoting respect and open communication
Full Job Description
Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Regional Manager who will be responsible for overseeing multiple properties in North Florida.

The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.

The Regional Manager position also includes, but is not limited to:

  • Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
  • Driving to critical number expectation of 100% occupancy rate at all properties
  • Maintaining 95% staffing levels with "A Players" at all parks
  • Maintaining profitability at all locations - work to a P&L - develop an "owner" mindset
  • Maintaining Riverstone's reputation within the mobile home property management industry
  • Attend to community needs outside of normal business hours when emergencies arise 24/7
  • Set high standards for themselves and their team, managing to performance expectations
  • Perform prompt follow-up and follow-through
  • Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
  • Be invested in the mission and vision of Riverstone Communities and the specific properties you support


Regional Manager Requirements:
  • Local to Florida, as travel of two consecutive weeks each month is required
  • 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
  • 5+ years of mobile home property management experience
  • 5+ years of experience managing a successful team
  • Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
  • Ability to legally operate a motor vehicle with a valid driver's license
  • Ability to frequently travel (50% or more), including travel by automobile and airplane
  • Ability to be very active - walking, bending, standing and lifting up to 50 pounds
  • Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
  • Ability to take initiative and seek out details and information
  • Bilingual in Spanish preferred


Regional Manager Salary: $80,000-$85,000 per year, plus bonus potential

We will offer you:

  • Medical, Dental, and Vision benefit plan offerings for you and eligible family members
  • 401(k) retirement plan, with a company match
  • 13 Paid Holidays Off, which includes getting your birthday off
  • Robust Paid Time Off (PTO)* and Wellness PTO
  • Maternity/Paternity Leave*
  • Ability to choose a preferred schedule that works best for you
  • Ongoing training and internal growth opportunities
  • A workplace that CARES about their team members, where you aren't just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

*effective date of benefit dependent upon tenure of employment

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