The Regional Manager is responsible for assisting in the development and monitoring of company policies and procedures related to property management for properties within a specified region. Responsible for recruitment, training, development, and supervision of Property Managers, and shares responsibility for maintaining the physical asset and performance of assigned properties. This position will also assist the Area/Regional Vice President and/or other supervisors with special projects as needed. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions:
Takes a hands-on approach to determine and accomplish portfolio goals and objectives.
Hires, trains, supervises, develops, and mentors Property Managers in accordance with company policies, procedures, and directives; conducts performance evaluations on supervised employees; assists Property Managers with site-level employees. Reviews and approves onsite employee status changes, and terminations.
Establishes effective and regular communication/meetings with employees, owners and AVP/RVP.
Reviews, monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; establishes unit pricing based on weekly market surveys.
Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
Inspects properties regularly to ensure BH standards are maintained; evaluates maintenance, grounds, and office operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and reviews and approves expenditures within specified budget guidelines. Negotiates and/or evaluates contracts and makes recommendations as needed.
Serves as primary liaison between Owner or Owners representatives and BH; provides asset managers and/or owner groups with necessary reporting and updates.
Quarterly reviews (QAR) develops PM action plans for deficient items (RM Red Flag Action Plan). Escalates to AVP/RVP and/or other appropriate parties for approval when additional action is necessary.
Travel up to 50% or as needed is required; reasonable use of your vehicle will be required from time to time.
Other duties as assigned
Arizona Real Estate license required
Previous Property Management experience
Knowledge of property management software (Yardi Voyager a plus)
Skilled in preparing/analyzing financial data, budgets and market surveys
Intermediate computer technology skills including MS Office Suite
Ability to travel up to 50% or as needed
A valid drivers license required
Professional appearance and demeanor
Effective communication and leadership skills
Ability to thrive in a fast-paced, competitive environment
Ability to work with a diverse group of people and customers
