Purpose

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.

Note: 3patients4 refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

 Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

 Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth

 Providing advice, guidance & leadership to service area, functional area, RHM & Regions.

 Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice

 Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

 Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

 Responsible for supporting regional efforts to comply with functional area priorities

 Accountable for the selection, evaluation & overall success of the functional leadership teams

 Organization-wide focal point for establishing functional strategies & governance over financials & staffing

 Accountable for communication between service area, functional area, RHM & Regions leader

Operational Delivery

 Responsible for measuring & reporting KPIs/metrics & value delivery

 Providing advice, guidance & leadership for the colleague life cycle

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Supports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM).  In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture.  Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities.  Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.

• Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned Ministries
• Management of CLR team members & daily work
• Partners with Ministry HRBPs & CHROs on Ministry initiatives
• Triage & assignment of compliance cases
• Audits compliance & employee relations entries into case management system
• Ensures consistency of disciplinary outcomes
• Responsible for assigned Departments & caseload for local Ministry
• Participates in local Ministry Executive Team Meetings
• Directs local Ministry Executive Team members & partners in sensitive employment transactions
• Creates job flows & processes for local projects
• Implements System Policies & procedures from Director of CLR
• Coordinates with COE Peer Leaders within assigned Ministries

Labor Functions:

Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations. Manages negation preparation, contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management. Directs Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel. Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources. Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalate. Drives Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership. Champions manager education regarding contract terms to ensure consistent application of the CBA. Collaborates with Labor Strategy Team to coordinate & participate in local response strategies & education training of union impact with unionization campaigns, layoffs, closure of locations, etc. for both leaders & colleagues. Oversees petition response & all aspects of the union election vote management in compliance with labor law.

Minimum Qualifications

Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field. Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience. Previous people management or team leadership experience is required.

Additional Qualifications (nice to have)

Physical & Mental Requirements & Working Conditions (General Summary) Note 6 Frequencies need to be changed in relation to the standard functional role.

Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
• Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
• Exposure to interruptions, shifting priorities & stressful situations. Frequent
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent
• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent
• Perform manual dexterity activities & / or grasping / handling. Frequent
• Ability to climb, kneel, crouch & / or operate foot controls. Occasional
• Use a computer / other technology. Frequent
• Sit with the ability to vary / adjust physical position or activity. Frequent
• Maintain a safe working environment & use available personal protective equipment (PPE). Continuous
• Comply with Trinity Health
  9s Code of Conduct, policies, procedures & guidelines. Continuous
• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent
• Lift a maximum of 30 pounds unassisted. Occasional
• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional
• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous
• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Indirect Healthcare / Support Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent

• Lift a maximum of 30 pounds unassisted. Occasional

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional

• Encounter a clinical / patient facing / hands on interactive work environment. Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

• Work outdoors with variable external environmental conditions. Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)