Regional Manager, Central Florida

Hilton Grand Vacations

$80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in retail management or sales leadership
  • Proven ability to drive operational performance and profitability
  • Strong skills in talent acquisition and team development
  • Excellent communication and organizational capabilities
  • Ability to adapt quickly to dynamic business needs
  • Familiarity with compliance and operational standards in retail operations

Responsibilities

  • Ensure seamless inventory management and collateral ordering for effective sales support
  • Hold staff accountable to uphold company values and deliver exceptional customer service
  • Enforce dress code, cleanliness, and compliance standards across operations
  • Manage all Talent Acquisition processes and Sales Representatives' learning initiatives
  • Support staff management activities including recruitment, training, and performance mentoring
  • Rehabilitate underperforming locations to align with budget and sales targets
  • Coordinate team meetings and workshops to enhance team collaboration

Benefits

  • Opportunities for professional growth and career advancement
  • Dynamic work environment with diverse operational challenges
  • Flexibility in relocation assignments based on business needs
  • Engagement with a well-established brand and customer base
  • Involvement in strategic initiatives that shape retail marketing outcomes
Full Job Description
Job Description

Regional Managers play a crucial role in our Retail Marketing team, which promotes and sells our affordable, family-friendly vacation packages through retail locations at Bass Pro Shops® and Cabela's® nationwide.

The Regional Manager is tasked with addressing field-based assignments within a designated region or specific "store within a store" location, as well as on a national scale. Their primary objective is to rehabilitate these locations, restoring performance to operational standards and profitability goals, ensuring a smooth transition back to regular management.

Acting as an agile operator, the Regional Manager adapts to business needs and maintains proactive communication with the Regional Director regarding all operational aspects they're assigned to. Depending on business requirements, assignments can last up to 10 weeks, requiring the Area Director to quickly relocate and take on all managerial responsibilities in areas such as Talent Acquisition and Learning & Development, along with daily operations. They will oversee the complete Talent Acquisition process for Sales Representatives and may also participate in Store Manager interviews.

This open position oversees the following retail locations:
  • Bass Pro Shops - Daytona, Orlando, Saint Augustine / Florida


Duties and Responsibilities:
  • Ensure that all regional operations maintain inventory and place orders for essential collateral, including lead slips, pitch cards, and maps for effective selling.
  • Hold accountability for staff performance and behavior, ensuring that the company's purpose, core values, and policies are upheld to provide the highest level of customer service.
  • Ensure compliance with dress codes, uniforms, cleanliness standards, and overall work environment regulations.
  • Manage full-cycle Talent Acquisition initiatives and the Learning & Development of Sales Representatives.
  • Coordinate and assist with staff management and development within the assigned region, which includes recruitment, succession planning, onboarding, training, scheduling, mentoring, and motivating the sales team; ensure staffing levels align with budgeted headcount.
  • Rehabilitate the assigned location to meet or exceed budgetary responsibilities related to generating leads and selling vacation packages.
  • Schedule, attend, and actively participate in team meetings and required training.
  • Organize and coordinate Regional and Non-Regional Sales Manager meetings/workshops as needed.
  • Ensure accurate payroll tracking and timely processing, and that all new hire onboarding paperwork adheres to Human Resources guidelines.
  • Lead all aspects of ethical practices and compliance in sales training procedures.
  • Oversee adherence to all Bluegreen, state, and federal hiring and employment regulations for stores within the assigned region.

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