Position Title: Regional Manager
Reports to: VP Retail Operations
Location: Central Florida - US (Hybrid - work from home and travel to store locations in this area)
Contract Type: Full-Time, Permanent
Position Overview
The Regional Manager reports directly to the Vice President of Retail Operations and oversees the operations and personnel of multiple college retail bookstores within their assigned region. This individual will be responsible for driving financial performance, operational excellence, and superior customer service.
What you will be doing:
Store Operations:
- Oversee store managers within the designated region.
- Ensure sufficient course material inventory levels throughout each academic term.
- Maintain appropriate general merchandise inventory levels aligned with budgetary needs.
- Foster effective communication with department chairpersons, faculty, and publishers regarding book orders.
- Ensure store cleanliness and the professional appearance of personnel.
Financial Management:
- Develop and oversee budgets for stores within the assigned region.
- Monitor and analyze financial reports on a weekly and monthly basis to ensure fiscal health.
- Prepare weekly financial "snapshot" reports for each store.
- Make strategic financial decisions to protect company assets.
Customer & Public Relations:
- Build and maintain strong relationships with campus administrators by meeting with them at least four times per year.
- Participate in outreach efforts to attract prospective customers.
- Ensure store appearance and customer service standards align with company expectations to foster positive impressions.
Personnel Management:
- Recruit, hire, train, and retain qualified staff in accordance with company guidelines and budgets.
- Provide ongoing training and development to store personnel.
- Lead and mentor store managers to enhance operational efficiency and employee engagement.
What we are looking for
Experience:
- 3-5 years of management experience in a multi-unit college bookstore or retail operation.
- Proven success in retail management, including profitability, budgeting, merchandising, promotions, and staffing.
- Experience in textbook procurement and inventory management is a plus.
Skills & Competencies:
- Ability to travel extensively as needed.
- Strong analytical and problem-solving skills.
- Excellent team-building and leadership abilities.
- Effective mentoring and coaching capabilities.
- Strong administrative and organizational skills with attention to detail.
- Basic accounting proficiency.
- Exceptional verbal and written communication skills.
Education:
Benefits
Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.
Here's what we offer:
- Paid time off, wellness days and public holidays
- 📄 401(k) plan
- Medical insurance
- Dental insurance
- 👁 Vision insurance
- ➕ Life insurance
- Flexible Spending Account
- Company-wide bonus scheme
We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.
