Job Summary

TheProtechRegional Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth. This role will support the field operations success, development, and financial performance while focused ondelivering a world class customer experience to gain lifetime promotors and grow Caliber9s reputation in the marketplace.

Roles and Responsibilities

• Demonstrate a strong ability to lead, develop, and inspire others to achieve success

• Coach and support the training and development of field operations Manager9s and Teammates

• Proactively recruit for long term success

• Strengthen vendor relationships and build new partnerships within region

• Ensure safety standards and standard operating procedures are followed

• Deliver exceptional customer serviceto deliver on performance benchmarks

• Align sales projections and capacity planning to maximize the workflow

• Provide insight regarding marketing plans, sales, and market growth opportunities

• Perform quality control & inventory review on tools, fleet, and safety

• Partner with cross functional teams to implement and continuously improve field operations and organizational goals

• Willingness to learn new and innovative automotive technologies

Qualifications, Education & Experience

• 7+ years of experience inautomotive repair

• 5+years9experienceleading and mentoring a team of people

• Effective communication, time management, organizational and sales skills

• Proficient in Microsoft Office & Agile inlearning new software applications

Requirements

• Must be at least 21 years of age

• Must have a valid driver9s license and ability to pass MVR check

• Ability to pass a background check

• Must be able to lift 60 pounds independently

• Travel may be required for continuing education and certification training

• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping

• Requires frequent driving of company and customer vehicles

• Extensive travel within assigned area is expected