Regional Inside Account Manager - Great Lakes

EchoStar

$75K — $107K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in account management or retail sales, ideally in telecommunications.
  • Bachelor's Degree in Business, Marketing, or related field preferred.
  • Expertise in remote account management with B2B relationship building skills.
  • Ability to analyze retail performance data and market trends effectively.
  • Proficient in CRM databases and analytical tools for territory management.

Responsibilities

  • Drive sales performance and market share growth across 30-40 retail locations.
  • Analyze daily retail performance data to identify and address underperforming stores.
  • Deliver virtual onboarding and training programs to empower retail owners.
  • Guide retailers in executing and measuring local promotions with marketing support.
  • Utilize AI analytics to forecast inventory needs and resolve pricing issues.

Benefits

  • Flexible health perks including spending accounts and HSAs.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Career development opportunities.
  • Flexible time away plan.
Full Job Description
Job Duties and Responsibilities

Must live in greater Philadelphia, Detroit, or Cleveland area

This role addresses the challenge of driving sustained sales growth and operational excellence across a diverse portfolio of 30 to 40 independent retail owners in a highly competitive wireless market. The primary challenge involves transforming underperforming retail locations into high-growth businesses through targeted performance analysis, virtual coaching, and localized marketing support. Success requires bridging the gap between corporate brand standards and independent dealer operations, ensuring consistent customer experiences and promotional execution. By leveraging data-driven insights and modern communication tools, this position empowers retail partners to maximize market share for the Boost Mobile and Gen Mobile brands.

What Success Looks Like (Objectives)
  • Drive regional sales performance and market share growth across 30-40 retail locations by establishing clear performance targets and aligned business objectives.
  • Analyze retail performance data daily to identify underperforming stores, designing and executing tailored corrective action plans to boost key performance metrics.
  • Deliver virtual onboarding, product, and training programs to retail owners, empowering them to build robust in-store training models for their frontline staff.
  • Partner with cross-functional marketing teams to guide retailers in planning, executing, and measuring the impact of local promotions and merchandising standards.
  • Leverage predictive AI-powered analytics tools to forecast regional inventory requirements, resolve pricing discrepancies, and address product availability challenges proactively.

Skills, Experience and Requirements

Core Skills and Competencies (What you'll bring)
  • Strong skills in remote account management and consultative B2B relationship building within retail or telecommunications environments.
  • The ability to interpret retail performance data and translate complex market trends into actionable business development strategies.
  • Proficiency in leveraging CRM databases and AI-powered analytical tools to optimize territory management and automate communication workflows.
  • Professional expertise in virtual training delivery, conflict resolution, and persuasive negotiation with independent business owners.
  • Demonstrated experience managing multiple high-priority accounts simultaneously in a self-motivated, remote work structure.
  • Critical experience navigating fast-paced, goal-oriented sales environments with a customer-centric and collaborative approach.

Minimum Requirements
  • Minimum Education: High School Diploma or Equivalent
  • Minimum Experience: 2 years of experience in account management, retail sales, or a related field
  • Required Technical Skills:
    • Customer Relationship Management (CRM) tools
    • Microsoft Office Suite (Word, Excel, PowerPoint)
    • Virtual meeting platforms (such as Zoom or Microsoft Teams)
  • Additional Qualifications
    • Bachelor's Degree in Business, Marketing, or a related field.
    • Experience in the telecommunications or prepaid wireless retail industry.


Visa sponsorship not available for this role

Salary Ranges

Compensation: $75,550.00/Year - $107,900.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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