The Cheesecake Factory

Regional Facilities Manager - Northwest Region

The Cheesecake Factory$116K — $132K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required.
  • 5+ years' experience in Facilities management.
  • Strong understanding of general construction trades including HVAC and refrigeration systems.
  • Ability to travel 50% of the time and be on call 24/7 for emergencies.
  • Proficient in MS Office and facilities management software such as Service Channel preferred.

Responsibilities

  • Conduct routine inspections to maintain 'like new' conditions for facilities.
  • Hire and develop vendors for repairs in line with company standards.
  • Prepare and review scopes of work and ensure compliance with materials and standards.
  • Oversee large capital projects and necessary equipment changes.
  • Monitor all mechanical and cooking equipment to ensure proper operation.
  • Coordinate new restaurant openings and preventative maintenance setups.
  • Respond to emergencies and coordinate resolutions effectively.

Benefits

  • Vacation and sick time provided.
  • Eligible for annual bonus opportunities.
  • Comprehensive medical, dental, and vision coverage.
  • 401K plan with company matching contributions.
  • Tuition reimbursement for continued education.
  • Dining discounts of 25%-35% as a guest.
  • Annual stipend for personal dining experiences.
Full Job Description
Compensation Range

$116,000 - $132,000 / Year

Position Overview:

Reporting to the Director of Facilities, you will provide world-class support to our high-volume and complex restaurants by maintaining them in 'like new' condition at all times. You'll also support the Restaurant Management team in all activities related to the proper maintenance and care of our facilities. The Regional Facilities Manager will be based out of their home office, managing and supervising remodel activities, design upgrades, efficiency programs, company-wide initiatives, and general participation in all aspects of maintaining a first-class facility.

You'll thrive in this position if you:

Are Driven: Your self-motivation powers you through your responsibilities and beyond. You also have the innate foresight to see issues before they happen and be proactive to prevent them.
Are a Natural Project Manager: From the hands-on, to the people management to the administration- you're adept at pulling a project together successfully while meeting deadlines.
Live and Breathe Facilities Maintenance: You don't hesitate to troubleshoot issues after hours because you understand facilities emergencies can happen at all hours, day and night.
Are at Home in a Fast-Paced Environment: The many Cheesecake upgrades, program rollouts and repairs rush around you and demand your attention. Some may call it chaotic, but to you, it's just another day in the office and you wouldn't have it any other way.

Here's more of what you'll get to do:

  • Conduct routine inspections of assigned region, ensuring "Like New" condition for each facility and provide a safe environment for our guests and staff.
  • Research, hire, and develop vendors to make proper repairs per company standards.
  • Prepare scopes of work for vendors and review bids, ensuring vendors are using correct materials and adhering to company standards.
  • Oversee large capital expenditure projects and equipment change outs.
  • Conduct routine inspections of all mechanical equipment, cooking equipment, water systems, etc.
  • Ensure facility is a pest free environment.
  • Support and help maintain operations use of Service Channel (our on-line work tracking system).
  • Act as liaison between landlords, tenants and restaurant operations while maintaining positive relationships and resolving issues that arise.
  • Respond to all emergency situations and fully coordinate any work needed to resolve the emergency.
  • Provide weekly status reports to Director of Construction for review with Facilities team during weekly conference calls.
  • Coordinate new restaurant openings which include interviewing new vendors, setting up preventative maintenance programs, executing contracts and turning restaurant over to operations without interruption.
  • Resolve disputes between restaurant management and service vendors to expedite unresolved repairs, preventative maintenance, invoicing etc.


What we require:

High school diploma or equivalent.

Reside in the San Jose, Sacramento or within the Bay Area.

5+ years' experience in Facilities management.
Strong understanding of general construction trades, HVAC, refrigeration systems and cooking equipment.
Ability to travel 50% of the time.
Ability to be on call 24/7 for emergencies
Ability to communicate effectively with all types of individuals and management.
Exceptional organizational and coordination skills.
Ability to plan, expedite, and follow-up on all types and size projects.
Proficient in MS Office.

What we prefer:

Experience using Service Channel or other facilities management software.
Restaurant experience a definite plus.
Background in a major construction trade (e.g.: mechanical/electrical, refrigeration, etc.).

What we offer:

  • Vacation and sick time
  • Eligible for Annual Bonus
  • Medical, Dental & Vision
  • 401K with company match
  • Tuition Reimbursement
  • 25%-35% discount when dining as a guest
  • Annual stipend for dining in our restaurants


About The Cheesecake Factory

The Cheesecake Factory is a restaurant company headquartered in Calabasas Hills, California. It was founded in 1972 by Evelyn Overton and has since grown to operate more than 200 restaurants in the United States and abroad. The company's restaurants offer a variety of menu items, including appetizers, entrees, and desserts, with a focus on cheesecake. The Cheesecake Factory is known for its large portions and extensive menu. The company is publicly traded on the NASDAQ stock exchange under the ticker symbol CAKE.
Learn more about The Cheesecake Factory
Size
45,800 employees
Market Cap
$1.6 billion
Industry
Net Income
-$253.3 million
Founded
1978
5 Year Trend
+5.2%
Revenue
$1.9 billion
NASDAQ

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