Regional Executive Director - Northeast Pennsylvania
McGee Aegis Solutions LLC
Schuylkill | Berks | Carbon-Monroe-Pike | Lehigh | Northampton Counties
Full-Time | Executive Leadership | Salary: $95,000-$115,000 annually, commensurate with experience
Position Summary
The Regional Executive Director provides strategic and operational leadership across Schuylkill, Berks, Carbon-Monroe-Pike (CMP), Lehigh, and Northampton Counties. This executive-level role is accountable for regional operations, quality and regulatory compliance, financial performance, workforce development, service utilization, stakeholder relationships, and sustainable program growth.
The successful candidate will be both a strategic and operational leader-able to translate organizational priorities into measurable regional goals while remaining connected to the day-to-day realities of delivering high-quality community-based services.
Key Responsibilities
Regional Leadership & Operations
Provide executive oversight and accountability for programs and operations throughout the Northeast Pennsylvania region.
Translate organizational priorities into measurable regional goals, scorecards, and outcomes.
Monitor program performance, service utilization, staffing stability, authorizations, documentation, productivity, quality indicators, and operational effectiveness.
Identify operational barriers and implement practical, sustainable solutions in partnership with regional and organizational leadership.
Establish clear performance expectations and accountability for regional leaders and teams.
Support consistent implementation of Aegis policies, procedures, systems, and service standards across counties.
Participate in organizational strategic planning, leadership meetings, and continuous quality improvement initiatives.
Quality, Compliance & Risk Management
Ensure regional programs operate in accordance with applicable Pennsylvania DHS and Office of Developmental Programs (ODP) requirements, HCBS requirements, Chapters 6100 and 6400, applicable licensing requirements, incident management requirements, contractual obligations, and organizational standards.
Maintain readiness for licensing reviews, monitoring, audits, investigations, and other regulatory activities.
Partner with Quality, Clinical, Administrative, and Program leadership to identify trends and implement corrective or preventive actions.
Promote strong documentation, incident management, health and safety, and quality-management practices.
Maintain accountability while preserving person-centered, least-restrictive approaches to service delivery.
Growth & Regional Development
Identify opportunities for responsible expansion of Aegis services throughout the assigned region.
Assess community needs, referral trends, service gaps, and underserved populations.
Develop relationships with county Administrative Entities (AEs), Supports Coordination Organizations (SCOs), referral sources, housing partners, healthcare and behavioral health systems, community organizations, and other stakeholders.
Support new program implementation, new service locations, strategic partnerships, and responsible census and revenue growth.
Represent Aegis professionally at regional meetings, collaboratives, community events, conferences, and professional organizations.
Financial & Performance Management
Partner with executive and fiscal leadership to develop and monitor regional budgets.
Monitor revenue, expenses, staffing costs, service utilization, authorizations, productivity, and other key performance indicators.
Evaluate program and regional financial performance and implement corrective strategies when necessary.
Identify operational efficiencies and support responsible allocation of organizational resources.
Balance growth with service quality, workforce capacity, compliance, and long-term financial sustainability.
Workforce & Leadership Development
Recruit, coach, develop, and retain strong regional leaders.
Establish clear expectations and hold leaders accountable for measurable outcomes.
Partner with Human Resources and Training leadership to strengthen recruitment, onboarding, retention, training, and employee development.
Monitor staffing capacity and workforce needs across the region.
Identify future leaders and support succession planning and leadership-pipeline development.
Promote a culture of accountability, collaboration, communication, professional growth, and ethical leadership.
Person-Centered Services
Ensure services remain focused on individual choice, autonomy, independence, stability, community inclusion, and meaningful outcomes.
Promote transitions to community-based and less restrictive settings whenever appropriate.
Support innovative approaches to housing stability, independent living, community participation, and individualized supports.
Ensure the voices of individuals receiving services remain central to program development and operational decision-making.
Minimum Qualifications
Bachelor's degree in Human Services, Healthcare Administration, Business Administration, Psychology, Social Work, Public Administration, Organizational Leadership, or a related field.
Minimum of five years of progressively responsible leadership experience in ID/A, behavioral health, human services, healthcare, or another highly regulated service environment.
Demonstrated experience supervising managers and/or multidisciplinary teams.
Experience with regulatory compliance, quality management, budgeting, workforce management, and program operations.
Strong organizational, analytical, problem-solving, written, verbal, interpersonal, and public-speaking skills.
Ability to develop productive relationships with governmental agencies, community partners, individuals, families, and professional stakeholders.
Valid driver's license and ability to travel regularly throughout the assigned region.
Preferred Qualifications
Master's degree in a related discipline.
Pennsylvania ODP and HCBS waiver experience.
Knowledge of Chapters 6100 and 6400 and applicable program-specific regulations.
Experience working with county AEs and SCOs.
Multi-site or multi-county leadership experience.
Experience with residential, community-based, housing, or supportive-living services.
Demonstrated experience developing or expanding programs across multiple counties or geographic markets.
Leadership Characteristics
• Mission-driven and person-centered
• Strategic while operationally engaged
• Highly accountable and results-oriented
• Collaborative and relationship-focused
• Financially and operationally disciplined
• Solution-oriented and adaptable
• Able to develop other leaders
• Committed to ethical, transparent leadership
What Success Looks Like
First 90 Days
Within 6 Months
Within 12 Months
• Build working relationships with leadership and key stakeholders
• Complete an operational assessment of the region
• Review staffing, utilization, quality, compliance, and financial performance
• Identify immediate risks, opportunities, and measurable priorities
• Improve accountability and consistency across regional operations
• Establish and use a regional performance scorecard
• Strengthen AE, SCO, referral, and community relationships
• Demonstrate progress in workforce stability and compliance monitoring
• Demonstrate measurable progress in service utilization and responsible growth
• Improve employee retention and leadership development
• Strengthen quality, compliance, and financial performance
• Expand community partnerships, referral development, and individual outcomes
Regional Executive Director Scorecard
Area
Measures
Quality & Compliance
Regulatory readiness, documentation quality, incident trends, corrective-action completion
Operations
Utilization, authorization management, service delivery, staffing stability, program performance
Financial
Revenue performance, labor management, budget performance, operational efficiency
Growth
Referrals, admissions, partnerships, service expansion, new program development
Workforce
Vacancies, turnover, retention, leadership development, succession planning
Stakeholder Relationships
AE/SCO engagement, referral relationships, community partnerships, responsiveness
Individual Outcomes
Stability, independence, community inclusion, choice, and movement toward less restrictive supports when appropriate
Benefits
Competitive executive salary
Health benefits
Retirement plan
Paid time off and paid holidays
Professional and leadership development opportunities
Mileage/travel reimbursement as applicable
Opportunity to directly influence organizational strategy and regional growth
This is not a position designed simply to maintain existing programs. It is an opportunity to help shape the next phase of a growing Pennsylvania organization-strengthening current services, developing leaders, building partnerships, and expanding community-based supports responsibly.
McGee Aegis Solutions LLC | Regional Executive Director
