Job Summary

The Regional Engagement Manager is pivotal in enhancing the client's associate and customer experience with Bread Financial products. The Field Team at Bread Financial works internally and with our clients to drive top-line sales by maximizing customer loyalty, utilizing insights and proven practices.This role involves executing strategies and providing recommendations to maximize performance and productivity.

Essential Job Functions

• Execute engagement strategies to achieve acquisition budgets for respective clients. Analyze performance and identify critical opportunities to influence results. - (40%)
• Develop client relationships and execute tactics within scope. Expertise in assessing learning styles to inspire and educate clients on payment solutions.  - (30%)
• Support field strategy through critical thinking and decision quality. Inspect and validate client tools and processes.  - (20%)
• Focus on personal growth and contribute to departmental development.  - (10%)

Minimum Qualifications

• High School Diploma or GED.
• 5+ years of experience in retail, banking, fintech, or similar industry.

Preferred Qualifications

• Bachelor’s Degree in Marketing, Business, Retail, or Communications.
• 5+ years retail leadership experience in a sales-driven culture with financial accountability.
• Experience in facilitation, negotiation, and presentation skills.
• Experience with credt card, Buy Now Pay Later or loyalty programs.
• Experience with remote/virtual teams.

Skills

• Data Analytics
• Data Visualization Tools
• Expense Management
• Influencing Without Authority
• Microsoft PowerPoint
• Sales Culture
• Time Management

Reports To: Manager and above

Direct Reports: 0

Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Travel

• Ability to travel up to 70% monthly

Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Communicate/Hearing
• Communicate/Talking
• Move/Traverse
• Standing
• Stationary Position/Seated
• Typing/Writing
• Maintain focus in high pressure or fast-paced work environment

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):

$79,500.00 - $144,100.00

Full Salary Range for position:

California: $91,500.00 - $180,100.00Colorado: $79,500.00 - $151,300.00New York: $87,500.00 - $180,100.00Washington: $83,500.00 - $165,700.00Maryland: $83,500.00 - $158,500.00Washington DC: $91,500.00 - $165,700.00Illinois: $79,500.00 - $158,500.00New Jersey: $91,500.00 - $165,700.00Vermont: $79,500.00 - $144,100.00Ohio: $79,500.00 - $144,100.00

 

Maine: $79,500.00 - $144,100.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.  New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).  Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.   Hired associates can immediately enroll in Bread Financial’s 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

Job Family:

Client Services

Job Type:

Regular