Regional Director

Jackson Hewitt Tax Service, Inc.

$104K — $112K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or related field, or equivalent experience.
  • At least 4 years of business experience with a preference for 1 year in sales.
  • Strong leadership and motivational skills.
  • Solid understanding of the industry and franchise dynamics.
  • Excellent communication and interpersonal skills.
  • Ability to innovate and make independent decisions.
  • Capacity to adapt in a fast-paced environment.
  • Strong presentation and customer service skills.

Responsibilities

  • Provide leadership and direction for regional operations.
  • Foster growth in return count, product offerings, and store expansion.
  • Facilitate training sessions and workshops for franchisees.
  • Build rapport with franchisees through office visits and calls.
  • Offer guidance on new programs and customer retention strategies.
  • Observe market trends and proactively assist franchisees.
  • Act as a liaison between franchisees and corporate, communicating initiatives.
  • Ensure adherence to company policies and standards.

Benefits

  • 401(k) matching
  • Performance-based bonus
  • Unlimited Paid Time Off
  • Comprehensive health, dental, and vision insurance
  • Pet insurance
  • Company celebrations and appreciation events
  • Innovative and collaborative work culture
  • Opportunities for personal and professional development
  • Flexible work from home options
  • Career advancement opportunities.
Full Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources


As a Regional Director level 1, you will serve as a business consultant to franchisees, providing guidance on developing and growing their businesses. Drive return count and market share by persuading franchisees to advance Jackson Hewitt programs and products in a profitable manner. Provide technical assistance and serve as a business liaison between franchisees and corporate.

What you will do here:
  • Provides leadership and direction for his/her region and ensures that local operation is executed.
  • Fosters increased return count, product count and number of stores by encouraging franchisees to expand and develop existing territories.
  • Facilitates regional calls, workshops, office manager training and other training sessions.
  • Develops rapport and effective business relationships with franchisees. Conducts office visits and fields phone calls.
  • Provides suggestions, guidance, and instruction on executing new programs, marketing and retaining customers.
  • Discerns changing business conditions and takes appropriate pro-active measures to help franchisees.
  • Serves as a liaison between franchisees and corporate. Responsible for effectively communicating new initiatives to the field.
  • Enforces company polices and standards.
  • You will perform the above duties with the direct assistance of the VP of Performance and/or a Senior Regional Director.

Skills you will bring for success:
  • Bachelor's degree in business administration or a related field, or equivalent in education and experience.
  • At least 4 years of business experience, with at least 1 year of sales experience preferred.
  • Solid business acumen is needed, along with strong leadership and motivational skills.
  • Strong understanding of the industry and the Franchise.
  • Must possess a strong work ethic and have excellent communication and interpersonal skills.
  • Must be innovative and make substantial individual judgments and recommendations.
  • Ability to work under pressure and adapt in a rapidly changing work environment.
  • Excellent customer service skills and can handle multiple tasks simultaneously.
  • Strong presentation skills.
  • Ability to travel.

What you'll get if you join us:
  • Competitive Salary + Bonus
  • Unlimited Paid Time Off + 12 Paid Holidays
  • 401k + Match
  • Medical, Dental, and Vision
  • Pet Insurance
  • Company Celebrations and Appreciation Events
  • Fast-paced, innovative culture with an open and collaborative environment
  • Ample opportunity to develop core and new skillsets and have a stake in your own success
  • Freedom to create your best work and make a visible impact on the organization
  • Opportunities for advancement within the organization


Flexible work from home options available.

Compensation: $104,000.00 - $112,000.00 per year

PTIN Certification: Yes

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