North American Dental Group

Regional Director Ops

North American Dental Group • $90K — $120K *
Detroit, MI 48228In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 2+ years of experience in multi-unit management required
  • Dental industry experience necessary
  • Success in building and managing programs across multiple locations
  • High energy, strong coaching skills, and exceptionally organized
  • Proficient with dental software and Microsoft Office, with strong data analysis capabilities
  • Strong commitment to team service, support, and education
  • Frequent travel required across locations, with all expenses covered

Responsibilities

  • Oversee daily operations for 14 dental practices in Greater Detroit
  • Manage profit & loss through scheduling, productivity, and expense control
  • Review financial reports, handle revenue posting, and process payroll
  • Build partnerships with dentists and office teams, utilizing data for decision-making
  • Promote a positive work environment aligned with company culture
  • Recruit, develop, and retain high-performance teams while ensuring compliance
  • Collaborate with departments for effective communication on challenges and improvements

Benefits

  • Health, Dental and Vision Insurance for full-time employees
  • Healthcare Spending Account
  • Paid Time Off
  • 401k Retirement Plan
  • Voluntary Life & Disability Insurance
  • Referral Program
  • Employee Discount Program
Full Job Description
Overview

Regional Director of Operations

Responsibilities

The Role You'll Fill at NADG

Our Operations Department is expanding! As a member of our team, you will...
  • Oversee the daily administrative operations of our dental practices (14) within the Greater Detroit area, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals.
  • Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses.
  • Conduct financial report review, revenue posting, and staff payroll.
  • Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls.
  • Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values.
  • Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations.
  • Work collaboratively with organizational departments to ensure consistent communication with Vice President of Operations and executive team regarding challenges, action plans, and process improvements.


Qualifications

The Skills We're Looking for
  • This role requires a at least 2+ years experience in multi-unit management
  • Dental experience required
  • The ideal candidate is someone who has built and managed programs across multiple office locations, but what we really need is someone who is high energy, loves coaching and developing other, is highly organized, and is willing to go the extra mile to deliver results for their team.
  • Familiarity with dental software and Microsoft Office products with the ability to learn new programs and analyze data
  • Commitment to providing exceptional service, support, and education to team members
  • Ability and willingness to travel frequently across multiple office locations spanning 1-2 hours driving distance. In some cases, the responsibilities of this role may require overnight travel. All travel expenses are covered by the company.
  • Ability and willingness to travel to off-site leadership meetings a few times a year.

Benefits:
  • Health, Dental and Vision Insurance (Full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Referral Program
  • Employee Discount Program

#NADG1

About North American Dental Group

North American Dental Group is a dental service organization that provides comprehensive business support services to dental practices across the United States. The company was founded in 2008 and is headquartered in Mayfield Heights, Ohio. North American Dental Group provides a range of services to its affiliated dental practices, including administrative support, marketing, and technology services. The company is committed to providing high-quality dental care to patients and helping its affiliated practices grow and succeed. North American Dental Group has been recognized for its innovative approach to dental care and its commitment to patient satisfaction.
Learn more about North American Dental Group
Size
3,000 employees
Industry
Healthcare
Founded
2008
* Ladders Estimates

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