Bachelor's degree or equivalent experience in senior living
5-7 years of sales management experience in senior living
Strong communication and leadership skills
Experience with multi-site management of senior living communities
Ability to maintain software proficiency for reporting and tracking
Responsibilities
Develop and execute the Sales and Marketing strategy for the region
Conduct tours and engage with prospective residents
Coach the sales team and ensure timely follow-ups on inquiries
Create and implement outreach events to attract residents
Monitor and manage occupancy rates and budget compliance
Collaborate with community directors to implement marketing plans
Train managers on weekend coverage and best practices for move-ins and move-outs
Benefits
Comprehensive health and wellness plans
401(k) retirement savings plan
Paid time off and holidays
Tuition reimbursement
Work-life balance initiatives
Opportunity for professional development and advancement
Full Job Description
The Regional Director of Sales and Marketing, (RDSM) is responsible for the overall development, execution and leadership of the Sales and Marketing strategy for a given region, and, or communities. Immediate Census growth and revenue growth are the top two priorities, and focus areas of this position. SENIOR LIVING EXPERIENCE REQUIRED.
YOU MUST BE LOCATED WITHIN DRIVING DISTANCE OF CHARLOTTE/ROCK HILL AREA
MUST HAVE MULTI-SITE MANAGEMENT of IL/AL/MC communities.
Essential Functions:
Schedule, organize and conduct tours with prospective resident of independent, assisted living and memory care
Observes/coaches sales team, and, or personally responds and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately.
Create, plan and implement with Director of Sales, Life Enrichment Director and Executive Director Events to bring in prospective residents and professionals such as, but not limited to: seminars, speakers, and themed events.
Develop and maintain a good working relationship with residents, families and professional providers of care.
Maintains a working knowledge of all software programs.
Assist in training the managers for weekend back up coverage in MOD Rotation.
Coaches each community team how to most efficiently manage move ins and move outs to achieve maximum revenue.
Ensure that every sales team member treats each inquiry with value.
Works closely with the Directors of Sales at assigned communities and National Director of Sales and Marketing in development and implementation of the quarterly marketing plan.
Create and implement a strong community outreach program with the Director of Sales at each assigned community.
Media and Marketing Planning in consultation with the Vice President of Marketing at assigned communities.
Meet occupancy and budget expectations.
In consultation with the Vice President of Sales and Marketing, Vice President of Operations, and the Executive Director, reviews hires, trains, disciplines and terminates departmental employees in accordance with HRA policy.
Keeps Executive Director informed of daily sales activity.
Maintains HRA Hot Board/Move In Move out board.
Communicates any special needs of the incoming resident to the appropriate personnel.
Manage use of sales toolbox at assigned communities.
Assure that staff investigates every alternative before closing a lead.
Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product.
Understand the need of the senior and the aging process.
Update competitive analysis twice a year and sales and marketing plan quarterly or as needed with market changes.
Non-Essential Functions:
Maintain confidentiality of all pertinent information.
Complies with all HRA Policies.
Possesses strong organizational skills and ability to multi-task and meet deadlines
Interacts professionally and effectively with all levels of the organization, residents, family members, etc.
Performs other duties as assigned.
Requirements
Qualifications/Skills/Educational Requirements:
Bachelor degree from a four-year college or university. Or one to two years of experience and/or training, or equivalent of education and experience.
Previous sales management experience in senior living with existing communities and development projects. Strong communication skills.
Extensive travel required
Requirements
Requirements
Qualifications/Skills/Educational Requirements:
Bachelor degree from a four-year college or university. Or one to two years of experience and/or training, or equivalent of education and experience.
Previous sales management experience in senior living with existing communities and development projects. Strong communication skills.
