Job Description

Primary Responsibilities/Essential Functions
• Assist in managing the functions of the QA procedures and personnel at each location within North America.
• Administer QA policies, procedures and programs within North America.
• Develop and administer a continuous improvement plan for both QA procedures and personnel.
• Works with the QA staff region wide to ensure they hold the proper certifications and training to perform their jobs.
• Works with local plant laboratory personnel to review plant operations for potential process / procedural improvements for higher yields and / or costs savings that could result from better / timelier laboratory analysis.
• Works with and manages third-party lab relationships.
• Develop and maintain a library of customer statements for all NA sites, in conjunction with regional quality manager, facility quality manager and Wilton legal (as necessary) and standardize as much as possible.
• Transmit standard statements and completed questionnaires (after review by QA manager) to customers.
• Receive starting materials nonconformance reports from facility QA and enter into the ISN Procurement database to be used for supplier scorecards. (Food safety/quality and other nonconformance incidents such as late arrival or failed arrival, wrong item, damaged in transit, etc.)
• Coordinate creation and approval process for starting materials specifications and maintain on regional SharePoint libraries.
• Work with procurement to review submitted supplier approval documents and maintain document library for supplier qualifications and maintain list of approved suppliers.
• Review supplier material specifications and maintain documents on supplier qualification SharePoint library. Review third-party supplier documents and approve products for resale and/or conduct on-site audits of third-party facilities.
• Create and maintain animal feed labels according to AAFCO and state regulations. Coordinate implementation with LDC IT/Compu Weigh and KSC Tax.
• Work with Wilton legal to keep regulatory registrations relative to food safety updated and renewed (FDA Facility Registrations, etc.).
• Perform final corporate review of customer specification reviews after commercial and facility reviews are completed.
• Review facility trial protocols and costs analyses for accuracy, completeness, and justification for the trial.
• Serve as an information resource on LIMS software.
• Liaise with LDC commercial team(s) and customer procurement and quality staff for audit questions, documentation concerns, and product approval process questions.
• Liaise with LDC quality staff worldwide to collaborate, develop best practices, and foster consistency across documentation sets for food and feed products.
• Be a regional resource on new procedures / methods / requirements from industry or regulatory that involves quality assurance. Champion quality efforts by training non-QC staff on best practices. • Additional projects and duties as assigned.

Qualifications

Education/Professional Certifications/Licenses

Basic qualifications:
• Degree in Biology, Chemistry, Food Science or similar disciplines
• Valid Driver's License

Preferred:
• Advanced degree in Biology, Chemistry, Food Science or similar disciplines
• Certified as a Preventive Controls Qualified Individual (PCQI) for Human Foods (FDA approved curriculum)
• Certified as a PCQA for Animal Foods (FDA approved curriculum)
• Certification in auditing for a GFSI (Global Food Safety Initiative) food safety scheme (FSSC 22000 or SQF are best. BRC would also apply).
• Non-commercial Pest Control Applicator licensed
• BQ9000 Auditor

Experience
• 10+ years food industry and food manufacturing experience
• Six plus years of quality assurance and supervisory experience.
• Experience and direct involvement in managing projects that cross multiple locations.

Preferred qualifications:
• Quality Management System and Good Manufacturing Practices Food/Feed Safety Audit experience
• Vendor management experience
• Biofuels production (fuel ethanol via fermentation; biodiesel via transesterification) experience or familiarity
• USDA/FGIS Grain Grader
• Active member of related industry associations (NGFA, NAEGA, ISEO, NOPA, IFT, etc.)

Knowledge/Skills/Abilities (including any physical demands)
• Familiar with industry recognized Analytical Standards (ASTM, AOCS, AOAC, AACC, USP, NSF)
• Strong computer software skills including but not limited to Microsoft Office productions (Excel, Word, Power Point)
• Negotiation skills and ability to effectively influence others
• Knowledge of agricultural production, manufacturing, refining and processing industries.
• Knowledge of current industry best practices and governmental regulations.
• Knowledge in chemistry and lab testing techniques and procedures.
• Proven ability to train, instruct and motivate employees.
• Skills in conflict resolution, problem solving, workload prioritization and decision making.

Preferred qualifications:
• FDA Food Facility Registration
• FSMA Sanitary Transportation Rule
• FSMA Foreign Supplier Verification Program (FSVP) Rule
• FSMA Intentional Adulteration of Human Foods (Food Defense) Rule
• Food and feed labeling regulations
• Food/Feed Integrated Pest Management
• Microbiological Control in Human and Animal Food
• Process validation
• Laboratory Information Management Systems

Additional Information

Working Conditions
• Primarily climate-controlled office environment. Periodic visits to industrial operations areas are necessary with exposure to variety of temperatures and prevailing weather conditions. Regular exposure to gases, vapors, dust and odors. Occasional exposure to areas with wet floors and high volume of noise. Some stair climbing is required. Extensions of regular working hours are occasionally necessary to complete time-sensitive projects or to respond to emergencies.

• Travel of 25% to 50% to sites will be required to conduct audits.
• Extensions of regular working hours are occasionally necessary to complete time-sensitive projects or to respond to emergencies.

Decision Making/Accountability
• Able to work unsupervised and make critical decisions on QA procedures and process that have direct implications to budgets and profitability, and food safety/quality of an agricultural processing plant.
• Abe to work in a fast-paced environment with multiple levels of management to make recommendations on QA results and process improvements.

Safety, Health & Environmental Responsibilities
• Is an active member of the facility SHE Program. Maintains good working knowledge of SHE policies, rules and procedures applicable to area of responsibility and ensures all applicable requirements are adhered to. Ensures employees are provided required training for area assigned, and jobs and tasks prior to assigning work. Ensures area of responsibility is maintained in orderly and safe manner. Ensures unsafe working conditions are remedied as soon as practicable.